Keeping a Clean House

Cleaning Service
On Location, Louisville, KY 40220 On Location, Louisville Directions
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48% of 27 customers recommended

Tips

250
10 Tips
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Report | 2 years ago
I thought there was no additional charge it cost me another $65 if I had known that I wouldn't have purchased the groupon. It was a rip off. It wasn't worth the money.
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Report | 2 years ago
once they realized it was a groupon their scheduling became very limited. never used because of this.
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Report | 2 years ago
I was very happy with how thorough everything was cleaned and by two of the nicest people you could meet I'd highly recommend them and hope to have them come back in the future !
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Report | 2 years ago
After cancelling 2 times, they finally showed up after 5pm On the first call, I asked what kind of cleaners were used and told them I didnt want bleach used in my home My house reeked of bleach I thought I would get a 3 hour cleaning 2 people showed and stayed for approximately 90 minutes My downstairs was not cleaned at all My bathroom was still very dusty after it was cleaned I had to supply 2 rolls of paper towels and garbage bags I agreed to pay a gas fee since I lived outside of their zip code but they informed me they were coming from and Louisville and would be passing my house to go home I am looking for bi-monthly cleaners but NOT them!
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Report | 2 years ago
They cancelled and reschedule 2 tomes and was 1 hour late on arrival Also didn't have needed cleaning supplies Offensive and unprofessional comments were made The things they cleaned were clean well but I didn't appreciate unprofessional demeanor
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Report | 2 years ago
Do not use these people very unprofessional do not show when suppose to in a business world a owner needs to take more pride in time management and others time and groupon should not advertise for her because she tries to not honor them
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Report | 3 years ago
Be mindful of the scheduling with this company. I had issues with time changes at the last minute, showed up when I was not home and no shows without phone calls. When I complained the owner took to posting lies on Facebook and other sites.
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Report | 3 years ago
I was very pleased with the job they did, and the girls were friendly and pleasant, and asked me to check their work and let them know if there was anything that I wanted them to do differently, I would recommend them anytime.
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Report | 3 years ago
Gave me the run around from the moment I bought the groupon. Showed up 2 hours late, cleaned for 20 minutes and left, my kids do a better job cleaning. Don't waste your money.
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Report | 3 years ago
Jennifer explained quite clearly that I was buying man hours not a To Do list. However, when the ladies arrived, they quickly ran thru things without attention to detail. They finished before the man hours were used and made it clear, there was not refund. I was looking to find a full time housekeeping service. AFter giving this much thought, I feel the workers will try to finish as quickly as possible rather than taking their time to do a good job. If you're looking to use Groupon for an expensive dust and wipe down, you won't be disappointed. I was looking for much more.
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