Persona Hair Salon and Spa

Nail Salon
9900 Shelbyville Road, Louisville, KY 40223 9900 Shelbyville Road, Louisville Directions
Today 10:00 AM - 10:00 PM Closed All Hours
+15024942429
Be the first to recommend this place!
38% of 66 customers recommended

The stylists at Persona Hair Salon and Spa in Louisville are thrilled to take on whatever hair challenge or idea you come up with. This salon's expert aestheticians are trained to provide the best and relaxing facials.

About this Business

  • Hours
    Sun-Mon
    Closed
    Tue
    10:00 AM - 10:00 PM
    Wed
    Closed
    Thu-Sat
    10:00 AM - 10:00 PM

Tips

250
21 Tips
Verified
Report | 4 years ago
It would be better if you answered the phone when somebody called instead of e-mail or texting.
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Report | 4 years ago
Hire a receptionist to set appointments. Having to send a text message to get an appointment is very unprofessional in my opinion. I did not receive a response to the first couple of texts that I sent. Nor did I receive a call back when I left voicemails. However, the owner was nice and friendly.
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Report | 4 years ago
Nothing special. Owner said she was running 20 min behind, actually was an hour. Not a real manicure, she just put some polish on my fingernails which started chipping the next day. Owner ran around the whole time I was there doing other things. And then at the end she asked for a tip. Not the experience I was looking for, would not go back or recommend.
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Report | 4 years ago
She was very slow returning messages (never answered phone)--it would be 3-4 days. I called to schedule an appt right after purchasing groupon and she had no available times for nearly 8 weeks. Then she called to reschedule! The ONLY positive was that she allowed appts after the expiration date. But it was too much hassle for getting nails done.
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Report | 4 years ago
I wasn't thrilled with my services. The manicure was very quick. I blinked & it was over. There was no hand massage or lotion applied after the manicure & my hands & cuticles were very dry after I left. The pedicure was just ok..
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Report | 4 years ago
Keep up the good work Cheryl! You did a splendid job decorating the Shop! Service is excellent - I'm glad I met you! Danita
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Report | 4 years ago
The place was a bit disorganized. Our appointment was hard to obtain (waiting on call backs, and the site directed to had multiple accounts and i booked with the wrong one), the place was 30 minutes behind when we got there and it was even more so behind by the time we left. Also, I was given a list of colors to choose from, but when I showed the color I selected I was told "we don't really carry these colors. It is just to get an idea and we will find something close to it from what we have." I would prefer to choose from a selection that is available. I was also nicked on my hands and feet.
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Report | 4 years ago
The owner was nice but the pedicure was poor and I actually had to go get my nails repainted at another salon when I left because there was paint on my skin and she had missed spots. She also cut my toe when she clipped my toe nails and this had me very concerned. Also she did not clean the liner she used for pedicures in between only dumped the water out and refilled it.
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Report | 4 years ago
Sheryl was kind of rude. I didn't like that she asked for a tip. I was going to give her one, but then she asked. It took forever to get my toes and fingernails done. The salon was hard to find and I had to schedule two months in advance. The manicure was a little rough and there was no massage. The pedicure was definitely nicer.
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Verified
Report | 4 years ago
Very poor customer service!
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From Our Editors

The stylists at Louisville's Persona Hair Salon and Spa are thrilled to take on whatever hair challenge or idea you come up with. Say goodbye to blackheads and clogged pores with a facial! You won't have to travel far to receive private and painless hair removal services, Persona Hair Salon and Spa is close by. Take a break from your long to-do list and enjoy a mini escape from reality with a massage from this salon. Give your nails a nice soak and scrub at this salon and leave with squeaky clean and freshly painted nails. Whether the focus is on your cut or color, the stylists at this salon have you covered. When you're going out, you want to shine. Persona Hair Salon and Spa offers make up application among other services to help you look your brightest. This salon enforces an appointment-only policy, reducing the possibility of a wait. For super relaxing spa services that won't break the bank, Persona Hair Salon and Spa is priced similarly to other spas in the area. Persona Hair Salon and Spa respects your methods of personal finance by accepting any and all major credit cards. Persona Hair Salon and Spa provides easy access to an adjacent lot. Whatever your preferred cut, color, or style, Persona Hair Salon and Spa will treat your hair like royalty.

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Persona Hair Salon and Spa

Sun-Mon
Closed
Tue
10:00 AM - 10:00 PM
Wed
Closed
Thu-Sat
10:00 AM - 10:00 PM
Groupon has verified that the customer actually visited Persona Hair Salon and Spa.