About this Business
12:00 AM - 11:59 PM
Cleaners were over 5 hours late, and then rushed through the cleaning.
This was the worse service I have ever experienced. The person was supposed to clean for three hours and didn't even stay for two hours. They also said it was light cleaning when the Groupon said deep cleaning so nothing was scrubbed or washed thoroughly. I was then charged on my credit card for a three hour service plus the Groupon. I would never use this service again.
The customer service is awful. I scheduled one appointment and no one showed. At a second appointment, I asked if the cleaner could clean windows, she said "sure", one brand new window broke. Headquarters refused to do anything about the broken window. My CC was charged $80. When I called, the owner said it was a "mistake." Something tells me this happens a lot.
Christa did an AMAZING job! Extremely thorough!
It was ok. Had paid for 4 hours of cleaning, but the person only stayed for 3 hours. The vacuumed the wood floor but didn't mop so they weren't really clean, and had asked for dusting of light fixtures which wasn't very thorough. Not anything terrible, but not great, and wouldn't use them again.
Cleaners were not professional, basically a duo hired off of Craigslist and sent to work thru the company. Work done was average, two people arrived right in time to my house, but were only able to get thru 2/3rd of the house even thought they were hired for the comoany recommended time based in the size of my house.
Bad overall experience. Cleaner no- showed on me twice, dirty dishes were put away in my cupboard. I had to remind them about my Groupon after I was charged full price. When I emailed my list of concerns, I was completely brushed off.
Cleaning was not beneficial. I was expecting a professional and although she cleaned...it was not enough. I wasn't looking for cleaning because I didn't have the time, I was looking for cleaning because they would have better products, knowledge and efficiency to cleaning.
Scheduled for three hours; however, they recommended 6 hours. I gave them a minimal list to clean. What they cleaned was done poorly. Did not move a thing when cleaning kitchen counter but did clean sink. Also dusted around things and cleaned middle of floor. I could have cleaned as much in less time! Will not use again!
From Our Editors
Errund's cleaning professionals are background-checked and experienced in house and apartment cleaning. Their extensive cleaning checklist provides a blow-by-blow, sweep-by-sweep assessment of the services they offer—mopping, dusting living rooms, scrubbing kitchen counters, and cleaning toilets, to name a few. They strive to provide you utmost satisfaction with their cleaning service. Errund provides on demand cleaning with instant booking, next day availability, and cashless payment.
On Demand House Cleaning