B&B cleaning services.

Cleaning Service
9271 Jessica Dr., Manassas Park, VA 20111 9271 Jessica Dr., Manassas Park Directions
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36% of 14 customers recommended

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250
7 Tips
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Report | 2 years ago
They did an outstanding job
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Report | 2 years ago
Worst ever. Took over a dozen phone calls and texts to book an appointment. First appointment they called me back and changed the time to later. Second appointment they didn't even bother showing up or calling. They finally called back and tried to re-schedule after not showing up....Akkkkkk! Thanks to Groupon for crediting me for this transaction. First bad review I've ever left. Complete nightmare, waste of time, and my house is still dirty!
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Report | 2 years ago
First, the manager, Bilma, can't seem to keep a date and time straight. Through phone calls and texts, every time she confirmed a date and time, it was always different from what we agreed on. And then the cleaners still arrived at 9am when we agreed to 12:30pm! When I told them they were to arrive at 12:30 instead, it was a huge deal calling Bilma, and she insisted that she never called me or texted even when I still had the proof on my phone. As for the cleaning...I don't think actual cleaning was done. The bathrooms don't even look touched. Dust is still lying around on every surface, and I had to sweep and vacuum immediately after they left. They didn't even bother sweeping in my laundry room. I asked if they could do it again, and one cleaner was already sitting in the car waiting, and the other cleaner acted as if he was ready to bolt any minute. I just let them go as I will have to get another cleaner to do the entire house again. Total waste of money.
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Report | 2 years ago
The Vendor requested my Groupon number in advance of service. Apparently, the vendor redeemed the voucher WITHOUT providing the service because I received an automated email from Groupon inquiring if Inwould recommend the Vendor US CLEAN LLC. The vendor was supposed to show 7/6/2016, between 5-530. It is now 6:20 and the vendor has not shown. I attempted to text before 600 to check their status/ETA and I never received a response. Highly disappointed, very un-professional
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Report | 2 years ago
They never showed up to my reserved time for which I took off of work for, and I can't get my money back. Their website is horrible and I'm not sure they speak english; I got an e-mail with unreadable english and the wrong reservation time (they didn't show up for that time either).
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Report | 2 years ago
I hired B&B to do a move out cleaning for my townhouse. (Full disclosure...there was also a carpet cleaner who showed up at the same time and we were trying to finish removing the last few items from the house all at the same time.) However, upon inspection after the cleaners left we noticed unswept corners, stains left in the wood floor that were easily removed with a wet rag, drink spots left on cabinets, etc. It was like they just ran over everything real quick without actually cleaning it.
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Report | 2 years ago
Didn't alert me they were going to be late, they didn't know my address and they didn't do the full three hours I paid for (or asked if I wanted it split for another day) but the cleaning itself was good.
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