Caring Hearts Animal Hospital

Pet Health
7850-A Stevens Mill Rd, Matthews, NC 28104 7850-A Stevens Mill Rd, Matthews Directions
Today 7:00 AM - 1:00 PM Open All Hours
+17048932799
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79% of 34 customers recommended

About this Business

  • Hours
    Sun
    Closed
    Mon
    7:00 AM - 6:00 PM
    Tue
    7:00 AM - 1:00 PM
    Wed
    7:00 AM - 6:00 PM
    Thu
    7:00 AM - 1:00 PM
    Fri-Sat
    7:00 AM - 6:00 PM

Tips

250
14 Tips
Verified
Report | 4 years ago
The staff is very pleasant and treated my dogs well. I especially love the grooming and how the groomer provided quality service. Thanks from Louis & Mellow
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Report | 4 years ago
horrible place
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Verified
Report | 4 years ago
Friendly and professional. Veterinary care also excellent.
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Verified
Report | 4 years ago
a shot they required the dog to get was expensive and NO other groomer I have ever been to requires that shot.So it cost me way more then it would at any other place I have gone. If hey would let you get you use the coupon #3 times then it would be worth it maybe. Would never use that again!!!
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Verified
Report | 4 years ago
Nice people but communication was an issue.
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Report | 4 years ago
The hospital is great but for grooming a fee is charged in addition to groupon for a shot that is not ordinarily expected at other groomers.
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Report | 4 years ago
We had never used the grooming services at this Vet before. They were very good-- just like the vet herself!
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Verified
Report | 4 years ago
This is our Vet and we love them soooo much! They treat us like family and really care about our pets. They care so much they always call a day or two after our visit to check on our pets! THEY ARE THE BEST!!!!
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Verified
Report | 4 years ago
I really liked the grooming done on my dog.
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Verified
Report | 4 years ago
The Caring Hearts Animal Hospital required me to get a $26 Canine Flu Vaccine before they would do the grooming with the Group On coupon. I contacted my veterinarian to inquire about this requirement and they said that the Veterinarian's Association did not require a shot of this type in North Carolina. The only state that actually required a Canine Flu shot was Florida and then only certain cities. In fact, I called several other vets to see if I could get the vaccine for less than $26 there and none of them even carried it! It was somewhat of a ripoff. In addition, the vaccine was only good for 3 weeks and if I decided to use their groomer again, I would have to get another $26 shot. In addition, the groomer was terrible. She even called to say that she had a hard time drying my 25 lb dog and that I would have to pick him up and bring him back the next day because she quit at 1:00 PM. My dog has never been a problem with any other groomer? I went to pick him up and fortunately she had finished him, however, he was poorly cut - very uneven. Some areas he was cut shorter than others. I specifically gave the groomer a list of what I wanted and a photo of how I wanted him to be groomed. I asked specifically that his eye lashes NOT be cut. His eye lashes were cut down to the eye lid??? When I get my dog groomed at my normal groomer, he comes back very soft from a nice shampoo and smells nice from the bath. He was returned to me by this groomer and he smelled much like a wet dog. I would never use this groomer again. I purchased 2 Group On coupons because I thought I would use the second one for my other 35 lb dog. Because of the poor service and the additional $26 Flu Vaccine requirement, I will never go to Caring Hearts Animal Hospital again. How can I get a Group On coupon refund or credit for the $25 I spent??
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From Our Editors

The loving staff at the AAHA- and AVMA-certified Caring Hearts Animal Hospital recognizes that pets are treasured members of the family. At the head of the facility are Drs. Lorie White and Laura Morefield, who oversee a practice equipped with comprehensive medical and surgical facilities. With more than 22 years of veterinary experience each, Drs. White and Morefield treat pets with acupuncture, behavioral medicine, dentistry, and emergency care. To that end, their animal hospital contains a lab and pharmacy, as well as radiology, surgery, examination, grooming, and boarding areas. Trainers also lead puppy and behavior classes, ensuring pups can lead obedient lives and will never eat dessert with a salad fork.

Explore Nearby
Caring Hearts Animal Hospital

Sun
Closed
Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 1:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 1:00 PM
Fri-Sat
7:00 AM - 6:00 PM
Groupon has verified that the customer actually visited Caring Hearts Animal Hospital.