Phone Surgeons

4320 NW 167 St, Miami Gardens, FL 33054 4320 NW 167 St, Miami Gardens Directions
+18004913510
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92% of 61 customers recommended

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17 Tips
Verified
Report | 8 months ago
DO NOT PURCHASE ANY GROUPON FROM THEM. Terrible customer service. When I went to have this repaired the employee was "out running an errand" I had to wait 1 hour and 30 minutes before they returned. Additionally, I had ordered another groupon to have my phone screen repaired but i had to ask groupon for a refund because I had waiting 2 and a half MONTHS waiting for the company to receive the part for my phone. They are terrible and do not even communicate with you. STAY AWAY.
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Report | 9 months ago
They broke my home tab on my iPhone. Told me to go to Apple. Apple told me they would have to replace my screen to make the home button work. I called phone surgeons and they said to go back to then to see what they could do. Probably ruin my phone more. No way. I'm calling BBB after this. I didn't even get any refund. Horrible. I'm very distraught.
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Report | 10 months ago
Services was very fast and timing was Great keep up the great work Blasiel.
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Report | 11 months ago
Bryan was awesome! Would recommend for anyone and def would go back again
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Report | a year ago
They were awesome ! Pleasant and helpful.
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Report | a year ago
Great service!
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Report | a year ago
Brian was excellent!!
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Report | a year ago
The service was quick and the tech (Donovon) at the Miami Gardens location was courtesy and took the time to answer all of my questions. The experience was excellent!
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Report | a year ago
Service tech was not a people person at all...to make it worse, the home button and fingerprint option Stopped working....2 weeks later the screen on the top left Corner has popped up...
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Report | a year ago
Amazing!!!! Fast accurate very professional. Definitely recommending to my friends🤗
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From Our Editors

What services does your business offer and what makes your business stand out from the competition?
Urgent Care locations inside BrandsMart & Nebraska Furniture Mart in addition to a growing network of ERs across the US. + locations serve as "Authorized Service Centers" for leading insurance companies + all "surgeries" (repairs) are 100% guaranteed + replacement parts backed by a 6 month warranty

What was the inspiration to start or run this business?
Phone Surgeons was founded on a vision of pushing the phone repair industry forward, establishing quality and service standards, and deliver a first in class customer experience in building "the most trusted brand in smartphone repair."

What do you love most about your job?
The opportunity to make our clients' days saving hundreds of digital lifelines everyday. Many times, it's not just a cosmetic repair, but resuscitating a phone believed to be dead and restoring priceless data.

What is the best reaction you've ever gotten from a customer?
"I'd give Phone Surgeons more than 5-stars if I could. Not only did they save my brand new iPhone after I jumped in the pool with it to save my grandson - the professionalism and customer service I experienced was at a level unlike any I've experienced in the last decade. I highly recommend to all."

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Phone Surgeons

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