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Backlund Chiropractic and Holistic Health

Chiropractor
7400 Metro Boulevard, Minneapolis, MN 55439 7400 Metro Boulevard, Minneapolis Directions
Today 10:00 AM - 6:00 PM Closed All Hours
+19525824498

For a gentle, yet effective alignment, come on over to Backlund Chiropractic and Holistic Health in Minneapolis. Treat yourself to a relaxing massage and attend to both your mental and physical needs.

About this Business

  • Hours
    Sun
    Closed
    Mon-Thu
    10:00 AM - 6:00 PM
    Fri
    10:00 AM - 4:00 PM
    Sat
    10:00 AM - 2:00 PM

Tips

250
8 Tips
Verified
Report | 3 years ago
I have been trying to schedule my appointment with them for a month. No one answers the phone or returns messages or texts. I missed the deadline to use my Groupon because of their lack of response.
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Verified
Report | 3 years ago
I had a great massage Probably one of the best ones I have had Only minus is that the office is shared with a chiropractor and sometimes the noises/people talking in another room can be disturbing during the massage
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Verified
Report | 3 years ago
Amazing All your holistic health care needs in one place
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Verified
Report | 3 years ago
Awesome massage
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Report | 3 years ago
Excellent massage, healing, and chiropractic care! I will never go anywhere else for these services!
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Verified
Report | 3 years ago
Dennis was wonderful One of the best massages He had a great touch and listened to me on where my problem areas were and how firm a touch I wanted I would highly recommend him
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Verified
Report | 3 years ago
Over delivered!! Chakra balancing option too!!
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Verified
Report | 3 years ago
This was the worst experience I've had with a business. I called to make an appointment when a man answered and immediately the conversation seemed very unprofessional, rude, and disorganized. The time I wanted wasn't available so I agreed for 3pm, Wednesday, August 5. He said, "Maybe I can get you in on Saturday, let me call my massage therapist and get back to you in 5 minutes. I will call you right back." He never called me back. I tried to overlook his unprofessional tone and gave his business the benefit of the doubt. I called on Tuesday, the day before the appointment, to confirm I was coming in the next day, Wednesday at 3pm. Because he never called me back, I had to be sure everything was set. I called, the same man answered (Dr. Justin Backlund), and he said, "Uh, tomorrow at 3pm? Yep, sure. Sounds good." The next day, I decided to take the day off to relax before my appointment. When the time came, I drove to Edina (from downtown Minneapolis) to his office. The door was closed when I arrived. I called the business number, no answer. I knocked and no one answered so I peered in and found an empty office. I called to the back, 'Hello' a few times but no answer. I decided to wait patiently. About five minutes later, a man walked in after me also looking for Dr. Backlund (from the office next door). I told him I was also waiting and then he called to the back, closed doors for him. No response either but he heard his dog bark. He said I'm going to call him on his cell phone (found his business card) and left. About a minute later, Dr. Backlund emerged from his back office door with his dog. He came out in an angry manner and I was actually slightly frightened. I asked him politely if he was Dr. Backlund. He said yes and said he was "doing some paper work". He acted just as he had on the phone, that I had inconvenienced HIM for calling or showing up to my appointment. The man from down the hall called his office phone and he answered telling him he had been "on a conference call" and to come back in FIVE minutes. At this point, he had already made up his mind that, as I'm standing in front of him patiently waiting, that I wasn't going to get the service I had paid for and confirmed the appointment for, took the day off of work, drove several miles to get to, and was anticipating a massage/chakra therapy. This person is in chiropractic and HEALING care. He was only raising my level of stress. He told me I didn't have an appointment. He questioned if we ever talked on the phone. He also claimed he called me back or if I didn't answer, left me a message which I double-checked, he had not on both accounts. He then tried to say it was for next day but that was a lie. He then offered to do a free chiropractic adjustment on me for the inconvenience. I wanted to be nice so I considered it, thinking he would perhaps figure something out with his massage therapist. He said scheduling with Groupons were difficult and seemed bothered by it but didn't warn me at all or try to improve the process to avoid inconveniencing myself or other paying customers. He asked me to fill in some papers while he returned back to his room and closed the door. He called his masseuse and at one point I heard him scream "...she doesn't have an appointment!" Yes, I absolutely did and I called to confirm it the day before. This was becoming very uncomfortable and ridiculous. I did not want to be in the presence of this person nor his business. He told me today was not going to work. Dennis, his massage therapist, was coming in later for another appointment but not for me. He asked if I would reschedule for Thursday morning. I had to say no because I couldn't take more time off work and Thursday wasn't a good day. And frankly, at this point, I did not want to deal with coming back there again after rude customer service. I was disappointed and upset. I said, I think I'll leave now. He said, "Ok, I'll take you off." Take me off from what I wondered. I told him "I'm sorry, I know sometimes these things happen but I did make an appointment." He basically ignored me and did not try to apologize in a genuine way or rectify the situation.
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From Our Editors

The office of Backlund Chiropractic and Holistic Health is your source for gentle and efficient chiropractic care in Minneapolis. If alternative treatments are more your style, this chiropractor has a range of options perfect for you, including reflexology. This chiropractor's acupuncture service is a gentle way to alleviate stress, aches and pains. Ditch your foam roller and head on over to this chiropractor for a professional and relaxing massage treatment. When you strain or pull a muscle, call Backlund Chiropractic and Holistic Health and book a chiropractic appointment today.

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Backlund Chiropractic and Holistic Health

Sun
Closed
Mon-Thu
10:00 AM - 6:00 PM
Fri
10:00 AM - 4:00 PM
Sat
10:00 AM - 2:00 PM
Groupon has verified that the customer actually visited Backlund Chiropractic and Holistic Health.