Portage Lakes Cruises

Water Sport
4450 Rex Lake Road, New Franklin, OH 44319 4450 Rex Lake Road, New Franklin Directions
+13307600270
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100% of 26 customers recommended

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11 Tips
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Report | 5 months ago
It was a very nice 2 hour cruise. We chose a beautiful morning for our cruise, & it couldn't have been nicer. Nice pontoon boat, & a very nice driver & narrator. Hope to do it again next year.
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Report | 5 months ago
Great tour captain. A wonderful cruise
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Report | 5 months ago
Captain Judy was great to work with! Four of us enjoyed a wonderful 2 hour evening cruise with her. She is so knowledgeable about the lakes and is so organized .Looking forward to going out again next year. Would recommend this for any age group.
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Report | 6 months ago
Very relaxing, excellent Captain who was very knowledgeable about Portage Lakes. Great value!
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Report | 6 months ago
Great time. Captain Judy is so accommodating and professional. Highly recommend!
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Report | 6 months ago
Very fun experience. Nice and informative about the lakes.
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Report | 7 months ago
My mom and I had a great time! Loved the boat tour and staff was friendly and knowledgeable.
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Report | 7 months ago
very interesting and delightful tour around Portage Lakes. Our captain was great! We are looking forward to doing this again.
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Report | 7 months ago
We met Judy and she was very nice and introduced us to our Captain, Kathy, who was very funny. She was supper informative about the lakes and history. We got to see almost all of the lakes, which it's alot in two hours. There were four of us and we all enjoyed the cruise very much.
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Report | 7 months ago
What a wonderful relaxing tour of the beautiful Portage Lakes. Captian Judy is very knowable of the area and it's history.
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From Our Editors

1.What services does your business offer and what makes your business stand out from the competition?

Portage Lakes Cruises provides a relaxing tour around a chain of seven lakes located in New Franklin, in Akron Ohio. Passengers board one of several comfortable pontoon boats for a 2 hour ride, complete with a Captain who is knowledgeable about the history of the area, wildlife, and current events. Clean and safe boats, handicapped accessible docks and friendly helpful Staff insure a first-class excursion for you and your guests.

2. What was the inspiration to start or run this business?

Captain Judy started Portage Lakes Cruises in 2013 as a way to spend more time on her boat as retirement approached. Her 40+ years as a nurse provided her with just the right mix of wanting to help people by adding some fun and fresh air to their lives. This led to taking out many groups of people, some with challenges, some very young and some very mature, all just wanting some sun and fun on the water. The venture soon grew and necessitated bringing on staff of several friendly and experienced boaters as captains.

3. What do you love most about your job?

When you take a cruise with this group, it is soon apparent that the whole staff really take their responsibility for the pleasure and welfare of all passengers seriously, and love what they do. This is especially true at the end of the ride, when passengers sometimes need coaxing to get off the boat! This is the reaction everyone who works with the company wants to see - over and over again.

4. What is the best reaction you've ever gotten from a customer?

_ One event that summarizes this feeling stands out to Captain Judy. While leaving the boat after a memorable party during which a 98th birthday was celebrated with cupcakes and lots of story telling, the woman's son commented that he never thought he'd seen his mother so happy. It was truly what it's all about for this owner/operator. Shining reviews on TripAdvisor, Yelp, and Face Book tell the rest of the tale._

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