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Petrabax East LLC

Tour & Air-Inclusive Package
37-18 Northern Boulevard, New York, NY 11101 37-18 Northern Boulevard, New York Directions
+17188977272

A spacious room, great amenities and quality customer service awaits you at Petrabax East LLC in New York, NY. Plan your trip today!

Tips

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4 Tips
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Report | 6 years ago
When we got a guide who spoke clear English and actually made the effort to communicate with us and make sure we knew what to expect.
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Report | 6 years ago
This was a tour unlike any I've ever taken - more of a mish-mash of tours. Our first night in Madrid, we went on what we had been told was the city night bus tour, only to be dropped off at near the main square and told to wait for an hour and forty five minutes while the rest of the passengers (who all spoke only Spanish and had paid for a "premium package") were taken for dinner. The first guide, Mariano spoke very poor English and refused to give us a clear idea of what the itinerary would be each day. On the second day we found ourselves left by the group unexpectedly yet again when we stopped at the Madrid palace and then were told the bus would be going straight to Toledo with the premium package group. What made this even more frustrating was that we had asked to be told in advance if we were going to be ditched by the group and my husband had specifically confirmed that morning prior to bording the bus that we would be dropped off back at the hotel at the end of the city tour. A lot of time was wasted each day shuffling people between the various busses and picking up people from the "comfort class" hotels which were never located anywhere near the "superior class" hotels which we had with our tour. It was also very frustrating having to try to listen to site guides who had to go between English and either Portuguese or Spanish all the time. Often the other tour group members would talk through the English making it very difficult to hear. We were very much looking forward to the last two days which were to be down in the beach resort area of Costa Del Sol. Unfortunately, Mapaplus the tour company opperating on behalf of Petrabax, booked the wrong size bus to take us there. We ended up being left once again by the tour guide who was returning north with one of the other bus groups. We had to wait for over two hours in a hotel lobby in Cassablanca for another vehicle to come for us and as a result, didn't get down to Costa Del Sol until after 4:30 pm at which time it was too cold to go in the ocean that day. We tried contacting Petrabax to express our displeasure at the trip which ended up being a lot more stressful than had we done the journey on our own. Would I recommend this trip? Not to anyone who doesn't speak Spanish or anybody who really wants to make the most of their time in Spain.
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Report | 6 years ago
no comment
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Report | 6 years ago
Your company sucks. Complete ripoff!
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From Our Editors

Petrabax East has the best amenities around. Enjoy Petrabax East when you stay in New York.

Whether you're visiting us for a short or long stay, parking is always easy to find. Need a break from the road? Public transportation is also convenient, with popular stops at 36 St. (E, M, R), 39 Ave. (N, Q), and 36 Ave. (N, Q). Everyone needs some time off. Plan your next vacation at Petrabax East in New York and put your time off to good use.

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