Very dirty, lobby, rooms, furnature was old and worn.Elevator was suppose to be being checked and would be down 5 mins. thirty minutes later it was still down, we had to ride a service elevator that stopped at every floor. No A/C in halls or on elevator. My granddaughter, and I were their to see Lion King. This made us miss the first thirty minutes of show. By the time we arrived on the lobby floor from service elevator, my make up was running off my face, and our clothes was wet!