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About this business

  • Website
  • Hours
    Sun 12:00 PM - 4:00 PM
    Mon 10:00 AM - 8:00 PM
    Tue-Thu 10:00 AM - 6:00 PM
    Fri 10:00 AM - 8:00 PM
    Sat 9:00 AM - 5:00 PM



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Tom K.
Report | 2 months ago
Great service!
David L.
Report | a year ago
Friendly, professional service. They always do a great job with my bikes!
John M.
Report | a year ago
Chase was very friendly and helpful. Very knowledgeable and excellent customer service. I'm willing to pay more money when the customer service is top notch.
Jeff C.
Report | a year ago
Great job. Very knowledgeable.
Paul B.
Report | a year ago
Knowledgeable, friendly and enthusiastic staff who were happy to help me get my old bike tuned up and didn't try to sell me anything I didn't need or want.
Barry M.
Report | a year ago
Very friendly and helpful
barbara b.
Report | 2 years ago
Excellent customer service. Quality work.
Richard P.
Report | 2 years ago
Very helpful, outgoing, friendly and appeared to know their business well.
Sandra M.
Report | 2 years ago
Friendly and professional.
Report | 2 years ago
We had an awesome experience. We were completely unaware of this shop (we're new to town) and it's wonderful. Great location. Knowledgeable staff/owner. Will definitely recommend to friends and return their ourselves.
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From Our Editors

When Jason Reser isn't pouring his energy into advocating for cycling paths, he's sprinting between customers at his Newport shop, Reser Bicycle Outfitters, which was named one of America's best bike shops by the National Bicycle Dealer Association in 2013. At his store, which earned also a Second Best Bike Shop award in CityBeat, despite being located in far off Kentucky, he leads a team of spirited cyclists, proficient technicians, and SICI-certified fitting whizzes. Inside customers will find a plethora of road-, mountain-, city-, and kids' bikes, and the zenith of cycling, the omni-terrain Pugsley. The technicians service all makes and models in onsite repair shops, treating bicycles with everything from basic tune-ups to major overhauls to unproductive psychotherapy sessions. They also measure customers and frames at no more than 40 points to complete custom fittings.

In addition to sales and service, an onsite cycling studio offers coaching by Dr. Kathy Cunningham of Athlete Inside. After training or while you waiting on service, customers can enjoy a cup of Joe at the shop's full-service espresso bar, Trailhead Coffee.

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