Main menu Open search menu

Firestone Harris Tire

Repair Service
1469 N Military Hwy, Norfolk, VA 23502 1469 N Military Hwy, Norfolk Directions
+17578556021

Deals (2)

Tips

250
27 Tips
Verified
Report | a year ago
Good and fa
Was this helpful?
Verified
Report | 2 years ago
tried to charge me extra for an oil change I just bought on groupon
Was this helpful?
Verified
Report | 2 years ago
I will never go back to this place. I had an appointment and it took two hours for an oil change. Then he tried to sell me everything underneath the sun. He told me that I needed a tune-up when I didn't. I just had one done. Poor experience.
Was this helpful?
Verified
Report | 2 years ago
quick and helpful!
Was this helpful?
Verified
Report | 2 years ago
Location has moved 20 min away. Took over 1 1/2hrs even though they pulled my car right in. For the first time ever getting my oil changed they claimed I owed more because my car supposedly took 6 qts of oil this time.
Was this helpful?
Verified
Report | 2 years ago
The manager Eric was so helpful and wonderful in customer service. I will continue to go back because of his excellent service
Was this helpful?
Verified
Report | 2 years ago
Should be one star, rather than two, but system wouldn't let me select that. The address on the Groupon is incorrect. When I called to make my appointment they didn't bother to mention that, so I went to the wrong location. Added about 16 extra miles to my trip, and was a huge waste of my time. Not even a simple apology from the shop. Arrived 15 minutes early for my appointment, except at the wrong location. After contacting the shop and getting the correct location; which was 8 miles closer to my home, I ended up arriving 4 minutes after my scheduled appointment. They acted like they would do their best to fit me in. When my vehicle was finally ready I had to pay tax and disposal fee, above what the Groupon covered. Don't remember the Groupon mentioning that there would be additional fees. When the Technician pulled my car around front, the check oil light was on. They pulled my car back into the bay and found out it was 1/2 quart low. Technician said, "... guess it was sucked up by the filter...". Save yourself the headache and don't go to this shop, even for a simple oil change. Even with the deal from Groupon, it wasn't worth the frustration.
Was this helpful?
Verified
Report | 2 years ago
timely with my appointment.Very helpful with the needs of my car.
Was this helpful?
Verified
Report | 2 years ago
I didn't appreciate talking politics and The Presidential Debate. My oil light keeps coming on after a oil change. It wasn't doing this at first. They said I needed brakes nut my brakes wasn't grinding until I left. I never felt it til they rotated my tires. I will not be returning. I ended up spending an additional $93 filter change and engine flush. SMH
Was this helpful?
Verified
Report | 2 years ago
Fantastic customer service! Highly recommend this auto center to anyone needing their car service. Speedy, efficient, and professional.
Was this helpful?

From Our Editors

Whether it's a scratch or a pretty gnarly dent, Firestone Harris Tire's body shop will service your car competently, honestly, and perfectly in Norfolk. Need an oil change? This body shop has you covered with its quick, reliable service. Your passengers will thank you when you travel to Firestone Harris Tire to have your A/C fixed. If you're in need of an excellent tire change, the team here knows how to help you out at the right price and on your timetable.

From collision repair to paint jobs, Firestone Harris Tire can help your vehicle get back into tip-top shape.

Explore Nearby
Firestone Harris Tire

Groupon has verified that the customer actually visited Firestone Harris Tire.