Lusteration Performance Auto Detailing

Nail Salon
300 Monticello Ave., Norfolk, VA 23510 300 Monticello Ave., Norfolk Directions
+17576220066
This place has not been rated by customers.
69% of 170 customers recommended
This place is closed.

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75 Tips
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Report | 3 years ago
not satisfied
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Report | 3 years ago
CANNOT GET IN FOR AN APPOINTMENT
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Report | 3 years ago
I enjoyed how the professional service I received.
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Report | 3 years ago
It is out of business...
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Report | 3 years ago
They did a nice job the first time but on my second visit, no one was there. Apparently, the contract with the mall was terminated but the owner/schedule handler should have called people that had appointments to refund/reschedule. Seems like a decent courtesy that did not happen. When I contact the company I was told about the contract being terminated but nothing was offered as to when they would be back up and running - I requested and received a refund from Groupon. This business seems to have some major holes if they cannot phone customers to say they will not be available for an appointment.
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Report | 3 years ago
"Supreme Detail for SUV" was little more than a wash and interior vacuum - a number of interior surfaces were not wiped down, bugs remained on front of vehicle, plenty of dirt left on rims. Worth the Groupon price of $47? Wash and wax + interior cleaning, maybe. Worth the regular price of $95? No way. Should not be called "detailing." Also, the valet drop and return makes it very difficult to have any missed items redressed without a lengthy delay and returning to the mall. Probably not a problem for some, but not an option for parents with young kids.... Manager responded to complaints quickly and partially refunded the purchase price - kudos for the great customer service.
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Report | 3 years ago
I would not have gone to this business because I was unaware of its existence. I will most certainly go there again. Very satisfied - and have recommended the service to friends and co-workers.
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Report | 3 years ago
They did an excellent job on my car and the price was fantastic! I highly recommend Lusteration.
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Report | 3 years ago
Excellent service Prompt and professional My Jeep looked great!! Extremelly easy to use attached to Macarthur Mall Great idea
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Report | 3 years ago
I dropped off my car with the understanding that I would pick it up 4-5 hours later. When I arrived my car was not ready and I could tell it was just washed while I was there because there was still water on the exterior. The car was poorly washed and inside it was barely clean. I have had my car detailed many times before so I know the difference between a wash/vacuum and detailing. I would NEVER go back to this business and shared my experiece with a colleague who was considering dropping off her car.
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From Our Editors

Once drivers pull up to the valet canopy at Lusteration Performance Automobile Detailing, their job is done. Owners are free to shop, dine, or watch a movie in the surrounding MacArthur Center mall as skilled detailing technicians lead cars into the garage for a range of interior and exterior packages. Sudsy hand washes eradicate caked-on dirt and old “I Like Ike's Car” bumper stickers, before applying a coat of clear or hard-coat wax to lock in the paint's shine. Inside, after vacuuming carpets, upholstery, and trunks, the crew thoroughly wipes down doorjambs and the dashboard.

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Lusteration Performance Auto Detailing

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