New Balance

Local Service
598 Great Northern Mall, North Olmsted, OH 44070 598 Great Northern Mall, North Olmsted Directions
Today 10:00 AM - 9:00 PM Open All Hours
+14407347391
Be the first to recommend this place!
86% of 205 customers recommended

About this Business

  • Hours
    Sun
    11:00 AM - 6:00 PM
    Mon-Sat
    10:00 AM - 9:00 PM

Tips

250
75 Tips
Verified
Report | 3 years ago
it is nice to actually have someone fit one for a shoe the staff know their stock very helpful and informative
Was this helpful?
Verified
Report | 4 years ago
After I bought the Groupon, I realized that it was only for 2 locations. Neither was convenient. I bought a pair of shoes for my mother in law but they didn't fit. My husband returned the shoes and ended buying a pair shoes that he didn't need so that he could use the Groupon.
Was this helpful?
Verified
Report | 4 years ago
Due to some family medical issues I was not able to get to the store before my voucher expired. I explained my situation to the assistant manager at the Westlake store and without hesitation he honored my Groupon. I will definately make this my New Balance store.
Was this helpful?
Verified
Report | 4 years ago
Quality of shoes is good but was not impressed by the ability or attitude of the salesperson.
Was this helpful?
Verified
Report | 4 years ago
Great, very knowledgeable staff!
Was this helpful?
Verified
Report | 4 years ago
Great customer service at the Westlake location! Thanks Earnie
Was this helpful?
Verified
Report | 4 years ago
The store was extremely OVERPRICED the same pairs.of shoes in another store in the mall were all 15 to 20 dollars minimum more some even higher i would not.go.there again i like.newbalance shoes but the store is so far out on price i dont know how they are.in business.
Was this helpful?
Verified
Report | 4 years ago
I appreciate New Balance shoes and have been a loyal customer for years.
Was this helpful?
Verified
Report | 4 years ago
I have worn New Balance for many years. In the last 2 years or so, their sizing has gone all over the place. You must try on shoes for sizing and every style is different. I've got shoes from them that range from size 8 med to 9 EEEE.
Was this helpful?
Verified
Report | 4 years ago
A company with quality products, highly recommended by our doctor Staff is very knowledgable and helpful.
Was this helpful?

From Our Editors

The staff at New Balance isn't concerned with simply selling shoes—their mission is to pair customers with the footwear that will carry them comfortably through life’s arduous steps. Understanding that an ill-fitting pair of athletic shoes can cause pain to joints and potentially damage knees, hips, and the back, associates measure the length and width of each client's foot and conduct a gait analysis to chart the trajectory of their stride when walking normally or running through ball pits. The data are collected to help the staff match clients with their ideal shoe, keeping them running longer and looking good while doing so.

Explore Nearby
New Balance

Sun
11:00 AM - 6:00 PM
Mon-Sat
10:00 AM - 9:00 PM
Groupon has verified that the customer actually visited New Balance.