Laseraway

Salon
132 Vintage Way, Novato, CA 94945 132 Vintage Way, Novato Directions
Today 10:00 AM - 8:00 PM Closed All Hours
+14157988500
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89% of 111 customers recommended

Deals (4)

About this Business

  • Hours
    Sun-Sat
    10:00 AM - 8:00 PM

Tips

250
22 Tips
Verified
Report | 4 months ago
First appointment I waited 1.5 hours after my scheduled appointment time. I am a busy professional with little personal time. I am also a seasoned laser hair removal pt. The first visit is a waste of time reviewing the procedure and rules before the service, this is something I could have read via email. I was planning to have removal that day. Have yet to get the in for a visit for the actual procedure. And the services are not transferable to other laser away centers.
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Report | 6 months ago
Customer service was amazing!
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Report | 6 months ago
I've been there twice, and my experience with them was very pleasant. Location works great for me - 20 min walk from home. Those who drive will probably find it hard to park though. Staff seemed very friendly and knowledgeable. I came to check out the place before I would purchase a Christmas deal, and they scheduled a consultation for me right there and then on the spot. Jimmy answered all my questions about the procedures, and told me about other deals that were available for new clients. It took me some time to fill out the patient form on their tablet, mostly because there was a lot of info and consent checks. Some information was new to me, like antibiotics. One immediate drawback was that they were booked until beginning of February, which is not surprising given the Christmas deals they had. However, when I stopped by the next day with a question, their initial "you are scheduled in 6 weeks" quickly became "we have an opening in 15 minutes, would you like to take it?" So I had my first procedure right there and then. The RN made me feel very comfortable, together with an online doctor they reiterated post care and reconfirmed my consent. There was no pain at all, no side effects for me, no discomfort during or after the 1st procedure. For the 2nd, they increased the laser intensity, so it was somewhat sensitive, but not painful - less so than waxing.
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Report | 6 months ago
I’ve only had one session, but it was great and I’m looking forward to my next.
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Report | 6 months ago
Really nice people, good experience
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Report | 7 months ago
Bad experience here!! I visited the Union,sf!! I won't come back again!
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Report | 7 months ago
Some areas are working better than others but overall I'm having a good experience so far.
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Report | 8 months ago
I got the laser hair removal. It is nearly painless but I have seen 0 results. I'd rather have it hurt a little than pay for nothing. :(
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Report | 8 months ago
A woman who works at the front desk is a control freak. She doles out the appointments (and water) depending on if she likes you or not. She rolls her eyes at customers behind their backs. She shouldn't be the front person. She gives laseraway a bad name. The woman who does the actual work, Christi, was great. I haven't seen any discernible change yet though. I'm hoping it works.
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Report | 11 months ago
I never visited their office yet they said redeemed. They had no appointments available and yet marked my groupon redeemed. I should contact BBB
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From Our Editors

Since opening its doors in 2006, LaserAway has accumulated 35+ locations nationwide and even earned a spot on an episode of Keeping Up with the Kardashians. And there's a good reason for all the publicity: the clinic's multiple state-of-the-art laser treatments can comfortably and efficiently do anything from treat signs of sun damage to remove tattoos and unwanted body hair.

LaserAway’s board certified dermatologists created "Skin Fitness" with the goal of treating all skin types. IPL and Laser Facial treatments administer laser and light from advanced technology. Light skin types with pigment or redness concerns receive IPL treatments for color correcting redness and dark spots. Laser Facials are meant for darker skin types to tone, boost collagen, and provide a glowing complexion.

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Laseraway

Sun-Sat
10:00 AM - 8:00 PM
Groupon has verified that the customer actually visited Laseraway.