Vampire Disco

Shopping
425 East 11th Street, Oakland, CA 94606 425 East 11th Street, Oakland Directions
+14152835000
Be the first to recommend this place!
6% of 220 customers recommended

Tips

250
166 Tips
Verified
Report | 4 years ago
No! I have emailed them SEVERAL times about an order I placed on October 13th. I have not received my purchase OR any responses regarding this situation. I am EXTREMELY dissatisfied and don't know where to turn now.
Was this helpful?
Verified
Report | 4 years ago
I've lost the $60 I spent on this groupon, & $23.50 I paid for the remainder of the purchase. No est. delivery time frames listed on the site & wasn't given ANY shipping method options or delivery estimates when checking out. If I had, I would have just purchased next year's costume from them. Less than 48 hrs before I needed it, the site still said my order was processing. I found the EXACT same costume at a different online merchant for $50 vs. their $128.50, paid $5 more for shipping than VD charged, and had it in 1 bus day. I filed a return request on 10/26 and returned their shipment unopened within 2 days of receipt. I have no product, no credit, & no response. They are THIEVES.
Was this helpful?
Verified
Report | 4 years ago
Too expensive and bad quality clothing.
Was this helpful?
Verified
Report | 4 years ago
What kind if business doesn't have a way for its customers to get in touch with it??? Absolutely ZERO customer service.
Was this helpful?
Verified
Report | 4 years ago
Too expensive. Found the same costume for half the price somewhere else!
Was this helpful?
Verified
Report | 4 years ago
It was a ripoff
Was this helpful?
Verified
Report | 4 years ago
Felt like a scam. My Groupon code would not redeem on their website so their CEO Chris called me personally to place my order. I thought "hey, that is great customer service!" He charged the difference of my purchase since my Groupon did not cover the total cost (still owed about $40+). A week went by and nothing showed up. Zero confirmation or tracking info, but my credit card was charged the $40. I contacted Vampire Disco trying to even get an answer of where my Halloween costume ended up. Nothing. Groupon Support was great and refunded the cost of my Groupon, but I still have not received a refund (or call) from Vampire Disco. I'm working with credit card company to get a refund.
Was this helpful?
Verified
Report | 4 years ago
Shipping was late, no confirmation number or tracking number provided and no customer service available. I Will never order any time sensitive product from grouping again. Plus shipper overcharged for shipping product.
Was this helpful?
Verified
Report | 4 years ago
This was the worst experience and would not recommend this merchant to anyone... Extremely disappointing and unprofessional
Was this helpful?
Verified
Report | 4 years ago
Vampire Disco promised delivery of my timely ordered costume before Halloween (by about the 20th of October, If memory serves me correct). I not only did not receive the promised call their letter of confirmation assured I'd get if my order was delayed or had any issues but my order never came. While groupon refunded my costs, I do not believe Vampire Disco has returned the extra $15 charge their site charged me and I never received a costume or apology for the inconvenience in addition to the funds they have retained and converted which should have been returned to me well over a month ago. I am very unsatisfied and concerned the company may steal my money.
Was this helpful?

From Our Editors

Inspired by the sexy costumes that materialize in Halloween shops every October, the shopkeepers at Vampire Disco opened an online boutique that stocks similarly sultry apparel and dresses all year long. In the summer, their bikinis blend allure with trend-aware fashion, and their collections of lingerie and shoes stay in-season no matter the month. The team is particularly proud of the shop’s line of corsets; though their styles range from vintage to modern, each one is as alluring as a brassiere made of donuts.

Explore Nearby
Vampire Disco

Groupon has verified that the customer actually visited Vampire Disco.
Grouber