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Redbird Plumbing

Plumber
251 Greenshire Lane, O'Fallon, MO 63368 251 Greenshire Lane, O'Fallon Directions
+13146166768

Tips

250
5 Tips
Verified
Report | a year ago
Exceptional. I would gladly use this vendor again.
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Verified
Report | a year ago
Work was great but get upfront pricing. This guy robbed us for an extra 100 dollars for 30 extra minutes. So unless this guy charges 200 dollars an hour hes a crook. So to install a faucet took an hour and a half and he charged 250. Beware!!!
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Verified
Report | a year ago
cannot get the service, wasted my money for nothing!!!
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Report | a year ago
Dawn was right on time and professional and he started working right on the item. One thing is time of starting to my home was calculated.
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Verified
Report | 3 years ago
Crappy, crappy customer service. Before buying the Groupon, I called to see if I was in their coverage area...he said, no, but we'll work around that. I told him I needed exterior faucets replaced. He charged me 'drive-time' from his office, 'drive-time' to get the materials he needed and THEN the time to install the faucets. He rounded to the nearest half hour, then told me he wouldn't 'round up' as a discount. ??? A licensed plumber shouldn't have taken four hours to replace two faucets. When I questioned the time involved and 'drive-time' charges, he said it is standard industry practice. Bad deal. Get personal referrals for electricians, plumbers and service-related professionals. Lesson learned.
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From Our Editors

What services does your business offer and what makes your business stand out from the competition?
Redbird Plumbing is a one man operation so you are guaranteed service from a Master Plumber with over 20 years experience. Specializing in remodels, I am proficient in all aspects of the trade including gas lines & tank-less heaters. Whatever your plumbing needs I do sound, reliable and honest work.

What was the inspiration to start or run this business?
I grew up in a plumbing family. I started carrying my fathers tools when I was twelve and eventually earned the opportunity to work in the summers and on break, right here in St.Louis. Plumbing has allowed me to help people and work my way through to grad school. I now support my family by plumbing.

What do you love most about your job?
What I love most about plumbing is helping people. I enjoy the challenge of each unique issue and drawing on my over 20 years of experience to solve the problem. When a customer is without hot water or can't use a shower I enjoy leaving the job knowing that I helped bring back comfort to their home.

What is the best reaction you've ever gotten from a customer?
Plumbing is unique in that I visit client's homes. Used to be people came to you to provide their services, the milk man and even doctors would make house calls. I receive a lot of feedback about plumbing skills but when I visit a clients home I treat as my own and I enjoy remarks reflecting that.

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Redbird Plumbing

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