D'Look Luxury Dog Boarding, Daycare, and Spa

Pet
4101 Park Lake Street, Orlando, FL 32803 4101 Park Lake Street, Orlando Directions
+14077303183
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83% of 40 customers recommended

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250
18 Tips
Verified
Report | 25 days ago
This dog groomer did a HORRIBLE job cutting my wheaten terriers coat. I picked my dog up post grooming...and the pup genuinely looked WORSE than when I dropped her off. Her coat was cut unevenly and had patches of long hair next to shaved close to the skin areas... Really bad job..it looked like a trim a 3 yr old would give to a dog if they got hold of trimmers un noticed and played barbershop Other than thatThe space was clean and organized...but the grooming service was sub par at best.
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Report | 6 months ago
Great experience!
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Report | 6 months ago
The groomer wife just called my mobile and yelled and cursed at me because she thought I wrote a bad review.. obviously she was mistaken but due to the Unprofessionalism.Not only was she bashing my 11 month pup but while I was there; but she also lied and said she spent three hours with him when it hadn't even been one. She refused to service him and I was not upset at all at the time but am now.
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Report | 6 months ago
I was a first time client for this groomer and I must say I will not be returning. Upon arrival I was greeted with an attitude because she assumed she canceled all of her appointments for that day. I was never called and informed that she canceled her appointments, so as scheduled I show up for my appointment time. She then speaks to me like its my fault and that she will have to see what she can do... like shes doing me a favor?!? The day before while I was making my appointment via phone, she informed me that my dog will have to show proof for the Rabies vaccination and the influenza vaccination. She informed me that starting Monday she will require all dogs to have the influenza shot due to the recent out break in Florida. That's understandable and I also agreed to that. But over the phone she informed me that she would still see my dog if he didn't have the shot, because that policy would go into effect that Monday. So when I showed up for the appointment (just with the rabies vaccination record), she begins to tell me that she is not taking any new dogs that don't have the influenza vaccine. Period. I began to argue with her stating that she informed me she would agree to take my dog for grooming without the shot because that policy did not go into effect until Monday... again gave me nothing but attitude during the check in. She kept saying to me... Oh I don't know your dog, I don't know where he has been or what he does... making me as a customer feel like my dog is disgusting and nasty. I honestly felt somewhat hesitant leaving my dog there alone with her. I am NEVER returning to this place again. This has been the worst experience I have ever had with a dog groomer.
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Report | 7 months ago
Wonderful groomer who took the time to ensure our puppy was well taken cared of. I will recommend and also we returning!
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Report | 7 months ago
Quick and honest! My type if girl. You can tell she loves what she does.
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Report | 7 months ago
The groomer was very friendly and she took good care of my dog, I will be bringing him back to her.
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Report | 7 months ago
Had a great experience at D'Look.
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Report | 7 months ago
Very friendly and helpful staff. They love the pets there and do a thorough job with the full grooming. My dog looked and smelled great!! Happy Puppy 🐶 👍
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Report | 8 months ago
We have an older dog and we felt they treated him with much care. He seems to love his new hair cut
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From Our Editors

Leaving your dog in a home away from home when you go on vacation can be a challenging moment. The folks at D'Look have a solution to the stress: personalized care in a luxury boarding spa. With 24-hour surveillance, your pup will be cared for as if he was visiting a doting grandma, and you'll get daily updates and even an option to video chat with your pooch. Although it's never easy to leave your best friend behind, leaving them at a doggie spa is the best way to do it.

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D'Look Luxury Dog Boarding, Daycare, and Spa

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