Velvet Wax Spa

Salon
11325 University Boulevard, Orlando, FL 32817 11325 University Boulevard, Orlando Directions
Today 9:00 AM - 8:00 PM Open All Hours
+14077301451
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20% of 133 customers recommended

Pick and choose from a variety of services at Vanity Wax & Tan in Orlando, FL and create your own beauty day. This salon's facial service will leave your skin feeling refreshed and healthy.

About this Business

  • Hours
    Sun
    1:00 PM - 6:00 PM
    Mon-Thu
    9:00 AM - 8:00 PM
    Fri
    9:00 AM - 7:00 PM
    Sat
    10:00 AM - 6:00 PM

Tips

250
79 Tips
Verified
Report | 5 years ago
I really had a terrible experience at this place. Also, they are not called Velvet Wax any more. I think there was actually another place in the area called Velvet Wax, which caused them to change their name. They are now called Vanity Wax. The staff here was very unprofessional. On their website, it says you can text them for appts. I attempted to do this and I asked them if they had any appts available for a certain day. They just texted back, "no." Upon arrival at the salon, I was early so I asked if I could use the restroom. When I went around the counter I heard one of the girls say something about "a big one." I turned around and there was a ROACH on the wall. I high-tailed it to the bathroom thinking they were going to get rid of it once I was out of view. The pedicure station is in the back, which was only half-working (no massge and no ability to move back so my knees were practically in the girl's face) so I did not return to the front until it was time to get my manicure. When I took my shoes off the girl said, "Wow, you have big feet! What size shoe do you wear?!" I am 5'10" and I wear a size 10 or 11. I have never had that reaction from anyone in my 30 years of life. I was not amused. She also saw fit to point out that I had not shaved my legs and that she didn't like the color I had picked out. The pedicure itself left something to be desired in that she barely did anything. She filed my toenails, pushed the cuticles back, buffed, and put lotion on. No massage at all. Basically it was a polish change, not a pedicure. When she took off my old polish, she used the tiniest little cotton ball and was basically just smearing the old polish around. Maybe because my old polish and new polish colors were similar, she didn't think it was necessary to get all the old polish off? When I went up fron to get my maincure done, again it was pretty much a polish change with the addition of lotion on my hands. She filed my nails so shabbily that they were catching on my clothes all the next day until I went back and filed them myself. Within 24 hours, the polish was coming off in huge chunks. It was almost like the base coat she put on was allergic to my nails. They weren't little chips that are common after a couple days of a manicure. I literally peeled 90% of the polish from my thumb nail off in one strip. For some reason, it felt like there was space between the polish and my nail. Upon taking off all the polish, I could see there was color underneath some of my nails as well. She attempted to fix the areas where she got polish on the surrounding skin, but she ended up just smearing the polish around my cuticle. She also got a blob of clear polish on my finger and left it there for me to peel off later. And the worst part was, that while my nails were drying in front of a tiny desk fan, I looked up and THE ROACH WAS STILL THERE. At that point I just wanted to run out of there. I called to the girl and told her i was ready to go. The owner, I assume, took care of me at the counter and I asked her how much a manicure and pedicure normally was so I knew how much to tip. She told me, "People normally tip $8-12." Which was NOT what I asked. Finally she told me a normal mani/pedi was $65. For a glorified polish change??? I don't think so. Also, I saw later on the groupon that it said their normal price was $60. Not that that's any better for what they're passing off as a mani/pedi. I would not return to this place ever, even if it were free.
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Verified
Report | 5 years ago
The place was a dump the people were not friendly and the nail tech was horrible. The service was not even worth the discounted $19 paid. Worst Groupon experience ever..
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Report | 5 years ago
It was the worst pedicure and manicure I have ever had. The chair massage did not work. The manicure was done by a person who normally does not complete manicures because the only nail technician was behind. The lighting in the warehouse was dim so it was difficult for the technician to see our nails to properly complete the manicure. There was not even any water used during the manicure.
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Verified
Report | 5 years ago
They did not provide me with a full manicure or pedicure service. All they did was paint my nails with the Shellack nail polish. I asked the nail technician if she could at least buff one nail that was broken and the lady gave me attitude. The Shellack even chipped of one of my toe nails the next day. I do not recommend this place to anyone. Bad service and bad products.
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Report | 5 years ago
I would not go back. I did not see a license posted for the person who did my pedicure and I am not sure if the instruments were properly cleaned. I did get an infection in one of my toes.
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Report | 5 years ago
More nail colors. Employees should treat customers respectfully.
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Report | 5 years ago
They are very unfriendly and they did very lousy job on my pedicure and manicure which did not last even one full week. I would never ever go back and would not recommend it to any one. It's not worth it.
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Report | 5 years ago
The receptionist was anything but nice. The technician had no idea what she was doing. I didn't even finish. She didn't cut/file evenly; the edges were jagged and the polish looked like a child did it. The chairs were broken. This spa pedi/mani had a value of $60. There's no way I would pay any amount for these services. On top of all of this, the technician had the nerve to ask me if I was going to leave a tip. I had to go to my lady just to have my feet fixed. I took pictures so I can so the management. I want my money back!!!
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Report | 5 years ago
very disappointing.
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Report | 5 years ago
I paid for a shellic mandi and pedi and only got one serivce done cause i was a couple minutes late. I got one serivce from my groupon deal and i was not able to come back another day. The lady at the front counter told me that i had to forfet my other serivce and told me that i should be on time next time and was very rude. my shellic nails chipped in less then a week and i don't work so i'm not hard on my nails. the nail lady applied to much polish.
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From Our Editors

Orlando's Vanity Wax & Tan offers a wide variety of spa package deals, including hair care services and massages. A hydrating and enhancing facial from this salon will leave you with clearer and smoother skin. Keep that summer glow all year long with Vanity Wax & Tan's tanning services, including tanning beds, spray tan, and airbrush tan. Vanity Wax & Tan's hair removal services will leave you feeling bikini ready. Due to high volume, this salon enforces a strict appointment-only policy to ensure timely and no-wait beauty treatments. Everyone (and every budget) will find something to love here, so treat yourself to a day of pampering. Paying with your major credit card is one payment option at Vanity Wax & Tan. So don't fret about those pesky, unwanted hairs and call Vanity Wax & Tan to schedule your hair removal treatment.

Explore Nearby
Velvet Wax Spa

Sun
1:00 PM - 6:00 PM
Mon-Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 7:00 PM
Sat
10:00 AM - 6:00 PM
Groupon has verified that the customer actually visited Velvet Wax Spa.