Detailz Detailing

2200 109th St S., Tacoma, WA 98444 2200 109th St S., Tacoma Directions
+12534424626
Be the first to recommend this place!
65% of 57 customers recommended

Tips

250
44 Tips
Verified
Report | 6 months ago
Amazing job, I will be returning.
Was this helpful?
Verified
Report | 6 months ago
This place has horrible customer service. I purchased a Groupon a couple months ago to get my wife's car detailed. When I called to schedule an appointment Jesse told me they took down the Groupon a week ago and are no longer honoring groupons. He told me to call Groupon and try to get my money back! Stay away from this lame business!
Was this helpful?
Verified
Report | 6 months ago
Great service, Jesse is a good a guy.
Was this helpful?
Verified
Report | 6 months ago
My car interior looks like new. Sounda cliche but it is true. Car was also ready at the time promised. Fantastic job to the Detailz team!
Was this helpful?
Verified
Report | 6 months ago
Its a complete rip off, Charged extra for pet hair and we don't even have a pet?? Very rude and disrespectful.
Was this helpful?
Verified
Report | 7 months ago
Does great work. Professional and dedicated to customer service. Drove down from Renton and will do it again.
Was this helpful?
Verified
Report | 7 months ago
Jessie did a great job,hopefully he learned his lesson with Groupon and does different charges for different cars and suvs.due to other reviews I was prepared to pay extra when we arrived for our appt.
Was this helpful?
Verified
Report | 7 months ago
Great job!
Was this helpful?
Verified
Report | 7 months ago
It was a complete rip of charged an extra $40 cause my car was a little dirty (hint hint cars go to detail shops to get cleaned) hidden costs and complete bull (my person was Jesse)
Was this helpful?
Verified
Report | 8 months ago
Lesson learned. Always read the reviews. Bought the $84 Groupon for detailing...charged an additional $40 upon pick up for "excessive soiling". I asked why I had to pay on top of what I already did, and he said it's on the Groupon that if your car is deemed dirtier than it should be, that you will be charged extra. My issue is that when I dropped off the car, he inspected the vehicle beforehand! He already knew whether I would be charged extra or not, so why wasn't he up front?? If he had told me straight off "hey, it's going to cost extra for the stains" then sure, no big deal. But I left my car thinking I paid in full and I feel duped. When my husband started questioning him about the policy, things got heated and the owner accused us of being "incredibly entitled, driving around in your $25,000 Ford Fusion and not willing to give up an extra $40". This whole transaction was about a lack of integrity, not $40. It's a shady business. Good luck finding it too. He's located in an unsigned storage unit.
Was this helpful?

From Our Editors

What services does your business offer and what makes your business stand out from the competition?
Our detailers are highly skilled and have years of experience. Most of all: they love cars and care about yours. Whether it’s our quick, quality, friendly service or the honesty and value we bring to every interaction, our customers love us.

What was the inspiration to start or run this business?
After working at several shops that cut corners simply because they did not care, I knew it was time to open up my own place where I could give each car the individual attention that it deserves. I know what it takes and what not to do to ensure that every car leaves looking brand new.

What do you love most about your job?
Simply put, I love cars! I love being able to take a car into my shop and then seeing the owner's face light up when they get back into it. I like that I can make people fall in love with their vehicle all over again.

What is the best reaction you've ever gotten from a customer?
A client brought their car to me to get it detailed so they could go trade it in on a newer model. Once I was done with it, she shrieked in excitement and still has her car to this day!

Explore Nearby
Detailz Detailing

Groupon has verified that the customer actually visited Detailz Detailing.