Susan Wray Randall Nails

Nail Salon
8511 SW Terwilliger Blvd, Portland, OR 97219 8511 SW Terwilliger Blvd, Portland Directions
+15034439659
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86% of 100 customers recommended

Tired of your nail polish color? Head on over to Portland's Susan Wray Randall Nails for a fresh, colorful new coat. Get your nails going out ready with their friendly and helpful team.

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Report | 6 months ago
I really wanted to love Susan Wray Randall (especially after meeting her), but sadly this was not the case. It took MONTHS to make an appointment in the first place- I tried contacting her direct line (the number posted on Groupon) multiple times- with no call back or estimated time on when she'd be able to see me. I understand that it does take time to get an appointment with Groupon deals, however, this low level of customer service was just ridiculous. I finally went online and found the contact information for the salon where she worked, and made an appointment through the online portal- I did not mention while booking the appointment online that this was a Groupon deal, hoping that they'd actually give me the time of day that way. After booking online, she called me right away and let me know that the time I selected on the website was not enough time, but that she would be willing to come in a little earlier that day to do my nails. When I finally went to the appointment, the salon was lovely, and Susan was very relatable, and I began to forget all about my horrible experience in actually trying to book an appointment or getting a call back from her. She did a good job on my toes, and the polish lasted for about as long as when I go to my regular salon. However, when she did my shellac manicure, the polish would not stick and would instantly start peeling. She tried multiple times to reapply the polish, but nothing she did was working. She then let me know to come back another time and she would fix my nail polish for me- and to just call her direct line to make another appointment. I left feeling disappointed, and with a feeling that this woman was most definitely not going to give me a call back -and I wasn't wrong. Again, I called her multiple times to schedule this "make up" appointment, with no luck. I finally stopped trying since getting my nails done is definitely not worth getting ignored and made to feel like a nuisance.
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Report | 10 months ago
Susan was such a treat! She and I had great conversation and I love my nails!
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Report | 11 months ago
Very accommodationing
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Report | a year ago
Susan was awesome! My teenage daughter and I had never been a mani-pedi before and Susan was very gentle. She was also a great conversationalist and we spent the entire time chatting. I highly recommend her!
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Report | a year ago
Best nail experience!
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Report | a year ago
Susan is fabulous. Very lovely environment, personal service and good detail work. Strongly recommend!
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Report | a year ago
Susan has a nice space and does a great job.
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Report | a year ago
She is a perfectionist and does wonderful work.
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Report | a year ago
Susan is great! I will definitely be back. She did a positively excellent job on my nails.
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Report | a year ago
rushed and rough. very dissapointed
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From Our Editors

A great gift for any girlfriends is a trip to Portland's Susan Wray Randall Nails, a professional nail salon only for the best! With services like mani-pedis, you can keep your nails looking clean, fresh and trendy. With a pair of freshly coated and cut nails from Susan Wray Randall Nails, you will be on your way to nail that interview.

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