Direct Tools Factory Outlet

Retail
18 West Lightcap Road, Pottstown, PA 19464 18 West Lightcap Road, Pottstown Directions
+16103265840
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91% of 129 customers recommended
Stop in at Direct Tools Factory Outlet in Pottstown, PA today! Get the most out of the great outdoors with quality supplies and equipment here.

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250
43 Tips
Verified
Report | 5 years ago
My "groupons" had expired. Direct tool would not allow me to make a purchase using the 2 expired " groupons". I can understand the policy if they were still groupons. But at this point they are just my money and according to their groupon policy, I can redeem for face value. We ended up making the purchase with only one expired "groupon" because I could not get the woman behind the counter to understand. They are going to force me to make another purchase just to get my own money. My husband is a contracor and purchases from them all the time. In fact, the only reason these groupons expired is because he kept forgetting to bring them when he made purchases. And I told him I thought they were good til the end of the year. Anyway, we make a lot of purchases there and we send a lot of contractors there and everyone used to be nice....but this time we left with a bad taste in our mouth.
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Report | 5 years ago
great service- thank you
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Report | 5 years ago
I like the store and the people were very friendly and helpful. I would ask that you start carrying better brands of cordless tools like Milwalkee and Makita, something more geared for contractors
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Report | 5 years ago
Very friendly and helpful associates.
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Report | 5 years ago
Great and friendly staff who is knowledgeable
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Report | 5 years ago
They seemed annoyed that I was there to use a Groupon. Why offer them then?
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Report | 5 years ago
Staff is always friendly, which unfortunately isn't always the case in retailm- keep it up!
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Report | 5 years ago
Be careful of the groupon fine print. Yes you can buy 2 but can only use one and when purchasing a $500 saw that is ridicuolous
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Report | 5 years ago
Have specials of nicer stuff and you will get more foot traffic.
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Report | 5 years ago
very good deals & very helpful staff...thanks:)
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