Report | 5 years ago
My "groupons" had expired. Direct tool would not allow me to make a purchase using the 2 expired " groupons". I can understand the policy if they were still groupons. But at this point they are just my money and according to their groupon policy, I can redeem for face value. We ended up making the purchase with only one expired "groupon" because I could not get the woman behind the counter to understand. They are going to force me to make another purchase just to get my own money. My husband is a contracor and purchases from them all the time. In fact, the only reason these groupons expired is because he kept forgetting to bring them when he made purchases. And I told him I thought they were good til the end of the year. Anyway, we make a lot of purchases there and we send a lot of contractors there and everyone used to be nice....but this time we left with a bad taste in our mouth.
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