Great product and value! We will definitely purchase again!
Easy to order, satisfied with delivery services.
Their customer service has been awful. I paid $30 extra for guaranteed Valentine's Day delivery by noon. When I placed the order, I was told I would receive an email when the order was out for delivery. When it wasn't out for delivery by noon, I called and they told me that it won't be delivered until tomorrow 2/15. They had no explanation for why the delivery would be late. Disappointing that they were recommended but they did not even have the decency to contact me and tell me the delivery would be late. I had to contact them several times for them to even tell me it wouldn't be delivered on time. Would not recommend to anyone.
I will not purchase a groupon for this company, or purchase from this company again. To be completely honest it would have been cheaper or of equal value to just order from the website. Groupon is only redeemable on certain items and shipping is expensive. I made 2 purchases from this company both items with delivery to the same small town on the same day. One package arrived and one was delayed by weather. Then the second package was delayed an additional day. Per customer service the berries are guaranteed for 48 hours well my package is currently delayed 48 hours. Customer service was poor, I spoke with an agent who was issuing a refund for the first time and did it incorrect. I waited an hour for a supervisor, and then determined this whole experience is a waste of my time.
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From Our Editors
Each day, Shari's Berries takes its haul of fresh strawberries to its dipping compound, where each batch awaits to be dipped. There, the strawberries are adorned with delicate drizzles of dark or white chocolate. Then, the treats are snugly packed and shipped to their destination before the day is out.
The staff members put the same care and attention into handcrafting other sweets, including cheesecakes, chocolate-coated s'mores, and cake truffles, to name a few. And they carry the ever-popular cake pops—spherical bites of cake that are mounted on sticks and made an example to cakes planning rebellion.