Holly did a great job on my manicure and pedicure. She spent about 20 minutes exfoliating and massaging my legs and feet. I highly recommend.
I do not recommend this nail salon. Made my cuticles bleed and not a good polish on nail or toenails. Save your money
Worst manicure I've ever had
Lady cut too deep into my cuticle and I got an infection. The infection spread so fast I had to go to the doctor. The doctors had a hard time diagnosing it because they never seen that type of infection. Got a shot,pills and cream. I wish I never have gone there. The lady didn't shape my nails straight.
The prices are amazing and the girls are very nice! I will be comming back and recomending Poway Nails & spa to my friends and family :)
Receptionist didn't understand English well enough to get the right date/time. Had to wait extra long. Also pedicure wasn't done that well.
Great staff and clean comfortable location.
This place reopened in March 2016 from being remodeled. Nice, comfortable place.... Unfortunately, the staff greatly lack experience in what they are doing and how to operate the equipment. The owner explained that they were "in training" which made me a bit concerned, but I figured I'd give they grace. Holly worked on my daughter's nails for the prom and even did the perfect design as she requested. Tracy took care of my younger daughter who got a medi-pedi, she seemed timid, and moved a bit slow, but did a great job. A gentleman named Tony was doing my pedicure, which was supposed to include a sea salt and callus treatment. He was fidgety, slow, very unsure of what he was doing and ended up not even giving me the two treatments, even after I reminded him twice. The paint on my toe nails was done horribly! When I mentioned this, Holly jumped in and redid them. The owner was in and out of the salon, and seemed a bit unsure of what he was doing as well. They were all nice, but the experience and service, not so much.
From Our Editors
What services does your business offer and what makes your business stand out from the competition?
We love treating people the way we would like to be treated. We value customer service over everything else!
What was the inspiration to start or run this business?
We wanted to open a local nail salon in Poway that represents what Poway is about. Poway is full of Mom-and-Pop businesses, and we want to continue to play a part in the community.
What do you love most about your job?
Making our customers happy, especially when they leave with fresh manicures and pedicures and smiles on their faces!
What is the best reaction you've ever gotten from a customer?
Customers tell us regularly that they appreciate the fact that we care. We really do!
Poway nail and spa