MaidPro Raleigh

Cleaning Services
2210 E MILLBROOK RD STE 109, RALEIGH, NC 27604 2210 E MILLBROOK RD STE 109, RALEIGH Directions
Closed Today Closed All Hours
+19198719996
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52% of 52 customers recommended

About this Business

  • Hours
    Sun
    Closed
    Mon-Fri
    8:00 AM - 5:00 PM
    Sat
    Closed

Tips

250
27 Tips
Verified
Report | a month ago
This cleaning service STOLE my 1 carat diamond ring. I had no clue that a service would steal while I was in the house!!!! NEVER use this company. BEWARE.
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Report | 3 years ago
I am still using them Happy with their service.
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Report | 3 years ago
The front desk/administration is a little iffy, they're bad with picking up calls and returning them. Other than that the maid service itself was great. Did a great job cleaning and left a nice note.
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Report | 3 years ago
It took them 1 and 1/2 weeks to return my call to set up a cleaning.
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Report | 4 years ago
Never showed up for appointment, never called me to tell me not coming. Left messages to find out what happened and no one returned my call. Basically $80 thrown away. I will never order anything off of group on again! The company asked for my coupon redemption code over the phone which I gave. I assume Groupon does not pay them until it is redeemed so obviously once they get that from the customer, they turn it in to Group on and then they get paid so it doesn't matter if they show up or even care at all. Please do not keep allowing this company to use Groupon, from my experience it is a straight up scam! I am assuming I cannot even get my money back.
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Report | 4 years ago
The scheduling process was very easy and we even set up a routine cleaning because I was interested in that. The woman I dealt with was very friendly and easy to work with. However, the "deep" cleaning was definitely not up to par. It was one lady (don't know her name because she never gave it) and she just missed so many things. I checked their website and supposedly they have a 49 point checklist and at least 8 of those things were not done. What's worse is that another lady came to check the cleaning after it was done (don't know her name either since she did not introduce herself, just walked in like I should have been expecting her). I can maybe handle one person missing a few things, but for someone else to come in and double check and still miss all of those things is just not ok. I contacted the manager expecting some sort of discount on my next clean or something, but none was offered in the practically incoherent return email I received. I am currently in the process of interviewing some other services. I would say this was not the worst clean I ever had, but I would not purchase from them again.
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Report | 4 years ago
My hardwood floors have never been so clean! Extremely satisfied!
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Report | 4 years ago
Time will tell how satisfied I am with their service. I only made the appointment yesterday; they are scheduled to clean in February.
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Report | 4 years ago
I am very dissatisfied with MaidPro. Here are my issues: I had to call them twice before they responded to my call. I was told to call a different number. When I called the different number, I got a recording asking that I leave my phone number. I did so. The return call was from a woman who was extremely curt and short with me. She wanted her team to come to our house while we were not at home. Also, she said that she could not guaranteei that the work would be complete when the time was up. " if the time was up they would stop cleaning and leave" Really? She said I could pay $30 an hour if I wanted them to complete the job. Then the soonest date open was three weeks out. Unsatisfied!
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Report | 4 years ago
I did a review for MaidPro, but I will again say they did a good job, as expected, finished on time and everything looked very nice.
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From Our Editors

Dressed in a reassuring blue and tan, MaidPro's bonded and insured cleaners stroll into the maelstrom of messy homes, carving out order with a 49-point checklist for guidance. Using the Mr. Clean Professional line’s eco-friendly floor cleaners, disinfectants, and fabric fresheners, they go down that list, scouring residue from tubs and mopping floors until they’re shiny during one-time, weekly, or biweekly cleanings. It's their dedication to detail that ensures spotlessness—they go so far as to wipe down microwave interiors and get underneath beds to sponge bathe the monsters living there. MaidPro even guarantees its service for 24 hours, recleaning spaces if customers are dissatisfied. Equally meticulous with its customers' privacy and safety, MaidPro Raleigh keeps all house keys coded and in a safe and all identifying information secure.

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MaidPro Raleigh

Sun
Closed
Mon-Fri
8:00 AM - 5:00 PM
Sat
Closed
Groupon has verified that the customer actually visited MaidPro Raleigh.
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