Communicating with staff was a little difficult. Telling the masseuse that I was cold and wanted a blanket was a difficult task to communicate to him.
Lesley
Report|10 years ago
All the staff were very pleasant and helpful.
Kathy
Report|10 years ago
I would recommend Impressions to my friends. I intend to go again in the near future.
Shirley
Report|10 years ago
Poor customer service from the front desk lady, very rude to those who obviously do not speak chinese. I was not even greeted when I walked in and as soon as a chinese couple walked in, the front desk lady gets up and greets them.
The facial was great but the massage was way too touchy. They massaged areas on the buttocks as well as he did accupuressure in the inguinal groove with NO permission given.
Terribly dissappointed.
louise
Report|10 years ago
relaxing and enjoyable
Ann
Report|10 years ago
My boyfriend and I went for 1hr massage and 1hr facial, we both liked it! It was cheap and good service both of us would love to come back and will recommend it.
Cindy
Report|10 years ago
The massage was awesome but the facial was terrible. She spent most of the time washing and cleaning up in the sink behind my head. Also only did half of my forehead. Went with a friend. My friend said same thing happened to her. Terrible aesthetician.
Yvonne
Report|10 years ago
clean, good service, polite
garfield
Report|10 years ago
Great services. V
Valerie
Report|10 years ago
Wonderful and friendly atmosphere from start to finish. The moderate and considerate cost of services also makes it very comfortable and affordable for most working women and home-bound moms alike. Thank you :)
Keep your nails, hair and skin healthy and trendy when you visit Richmond's Impressions Body Lounge, a full-service salon. Hydrate and nourish your skin with a custom facial from this salon. This salon offers a wide variety of specialized acupuncture treatments for pain and stress. Those kinks aren't just going to disappear on their own. A massage can really help and lucky for you, this salon offers relaxing treatments. At this salon, you can opt for an alternative medical service, such as reflexology. Your locks will be shiny, soft and full walking out of the salon. You can be sure you'll leave Impressions Body Lounge with a beautiful new look that's sure to turn heads.