JCPenney Portraits

1000 Hilltop Mall Rd., Richmond, CA 94806 1000 Hilltop Mall Rd., Richmond Directions
+15109643902
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91% of 145 customers recommended

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32 Tips
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Report | 6 days ago
Liz captured BOTH of my little ones miraculously! She is extremely skilled and personable.
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Report | 10 days ago
Best of the best, simple as that!
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Report | 16 days ago
The guy Paul was amazing
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Report | a month ago
Staff is nice. Overall service and pictures were great!
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Report | 7 months ago
Carrie is awesome!
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Report | 7 months ago
The studio was amazing along with their photographers. I was surprised they had a good size changing room that tripled as a changing room and a breastfeeding room! 😁 Both photographers were amazing with our 2 year old and 3 week old so early in the morning. I wished I had chosen this studio for all my previous pictures. I’m glad I purchased the groupon! All in all, we were satisfied with our experience and purchase!
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Report | 7 months ago
The photographer and pictures were great! But leading up to the photo shoot and viewing/ordering pictures in the studio was a nightmare. I was not happy with the customer service. We were 15 minutes late and upon arrival they told us they were backed up anyways but because we were not there at our time they gave it to someone else. How does that even make sense? They're backed up but still make you wait even longer because you're late. The sales people are very pushy to sell the bigger packages but then rush you to select the pictures and products. It would be so much faster and easier if you could view and order products online but they do not tell you this is an option. Unsure if we will be going back.
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Report | 7 months ago
Our photographer, Michael at the Antioch location worked some magic to get us lovely angelic photos of our fussy newborn.
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Report | a year ago
it was great the girl was super good with my kids and she got great shots
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Report | a year ago
Worked well. My only complaint is that JC Penney's portrait studio at Southland, Hayward is located in the back the store, a bit difficult to find. Other than that, a good value.
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From Our Editors

JCPenney Portraits welcomes babies, siblings, families, seniors, business professionals, and more into its friendly studios. Professional staff, lighting, and a wide selection of backgrounds all work together to ensure a personalized look for family photos, religious celebrations, birthday milestones, business headshots, birth announcements, and more. To customize the session even more, they encourage customers to incorporate items with special meaning such as a baby blanket or a family heirloom. From a baby’s first photo to senior pictures and engagement sessions, JCPenney Portraits helps to preserve special family memories.

After the final flash, the customer and photographer head to the viewing kiosk to select and customize products. Customers can choose to receive the photography via digital delivery or to preserve the memories on traditional standard prints, canvas prints, or wall art available for pickup at a later date or shipped to their home. Customers can also save the session on a high-resolution CD.

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