OTC Carpet Cleaning

Cleaning Services
po box 960061, Riverdale, GA 30296 po box 960061, Riverdale Directions
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47% of 17 customers recommended

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9 Tips
Verified
Report | 4 years ago
Though they did a decent job on cleaning my carpet, it took them over a week to call me to set up an appointment. It was my second attempt. The first attempt resulted in a similar experience. My appointment window was from 10:00 am to noon and I had to call them at aprx. 12:15 pm. because they had not yet arrived to find out they were 10 min. away. They arrived at 12:30 pm. Naturally they tried to upsell but were not too pushy, thankfully. They tried to surcharge me an "outside the perimeter" fee, but my resistance and further investigation resulted in an apology and a reference to another special promotion currently in effect; hence the mixup.
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Report | 4 years ago
They were very pleasant and did a fairly good job, but as with most carpet cleaners there are always extra costs and i could not afford to add them in. The only reason I would say no to recommending them is that there was a strange whitish spot left after that wasn't there before that they couldn't figure out and didn't come back to take care of.
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Report | 4 years ago
They were supposed to be at my house between 2 & 4 and did not arrive until after 7. I made multiple phone calls and was repeatedly told they were on their way to my house. Cleaning job was mediocre.
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Report | 4 years ago
The cleaning crew was professional, courteous, and efficient. They made certain I understood the service before they began the process. My carpets look great!
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Report | 4 years ago
They did a good job, I would use them again.
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Report | 4 years ago
The owner were very pushy (she kept trying to convience me to use add on services)and left the carpet soggy (soaked) and left mty door whide open when they left.At my other property the cost was toooo high for berber carpet and it still looks soiled. Never again.
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Report | 4 years ago
Good customer service.
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Report | 5 years ago
Everytime I have had my carpet cleaned, it is because I have spots that need to come out. I was told "OH, if you want the stained to come out, we will have to use a shot removal cleaner, and that will be $40". That was just about as much as the Groupon. Then when I wrote the check out to OTC for the extra, the driver told me to just make it out directly to him. NOT VERY PROFESSIONAL!
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Report | 5 years ago
On the plus side - they were prompt and professional but after the carpet dried I was not happy with the dirt and stains that were left. I did pay extra for a stain "treatment" so it was dissappointing.
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From Our Editors

OTC Carpet Cleaning's technicians clean all types of carpeting, from industrial-strength matting inside manufacturing plants to delicate oriental rugs. They remove unsightly stains and eliminate odors caused by pets or wearing shoes soaked in cologne. Specialists also refinish hardwood floors to restore their lustrous sheen, all while complying with OSHA and WISHA standards.

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OTC Carpet Cleaning

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