The Clean Air

Cleaning Service
206 Congressional Lane, Rockville, MD 20852 206 Congressional Lane, Rockville Directions
+12404282201
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40% of 52 customers recommended

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28 Tips
Verified
Report | a year ago
They were very thorough and showed me exactly what was coming out of the vents. I can honestly say my house is much cooler after the cleaning. Just be prepared for them to go to each room and remove the vents (and furniture!) to clean, not just the main unit.
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Report | 2 years ago
The gentleman Alex who typically answers the phone is one of the worst customer-service minded people you will encounter On my 1st call, I've inquired about the pricing of the services beyond the Groupon deal, and he was hesitant about giving the pricing list by phone That raised a warning flag, because why would he hesitate? On the day of the scheduled visit, his team of technicians called 2-3 times stating that they might be late No problem But to be late 2-3 hours is hard to comprehend I've called Alex and asked why is his team late, and he said reluctantly that the prior customer had some complaints that had to be resolved Then I've asked Alex when is the next available appointment, and he said it could be on a Friday Great So I ask him to call him and let me know for sure, which he never called back I spoke to my wife about the service, and we thought - "Should we really give this company a 3rd time to redeem themselves or cut our losses?" Ultimately, our belief in this company was no longer there, so we will need to find someone else who really CARES and ACTS like a service-minded company
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Report | 2 years ago
Clean air came in fix my problem and was very professional I will use them next year
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Report | 2 years ago
What a horrible experience. The guys who came in to do the cleaning firstly came 3 hours late. We called the office multiple times and they kept giving us excuses that the machine broke down or they were stuck in traffic. They were also very rude on the phone acting like they are doing us a big favor. When they finally reached our place they didnt even clean all the vents because they were in such a rush for some strange reason. We had to ask them to slow down and took them to every vent in the house. Lastly, and again because they were in a such a rush, they ended up tearing the vent pipe behind our dryer. They fixed it with tape but it was unnecessary!
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Report | 2 years ago
Bad experience. Forgot two vents. I will never use the service anymore.
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Report | 2 years ago
After the crew came out and cleaned our dryer vent and airduct, our dryer wasn't working, dryer guys came out and pulled out all this lint... waste of time and money..
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Report | 3 years ago
The technician was trying to sell and add additional services that were already included in the groupon. I don't think they understand the purpose of the groupon. It's to provide full service at a reduced costs. I would not recommend this company to anyone, nor would I ever use them again. I feel cheated and glad that I only paid $49 for the groupon, which is still too much because they weren't even there an hour to clean the vents.
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Report | 3 years ago
It starts at a great price and then they hard sell you on all sorts of things. I feel like I overpaid in the end.
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Report | 3 years ago
These guys ripped me, They said $49, after coming home he said it is additional $49 .It is total ripp off they charged me $800 and did sloppy work, forgot to clean some vents,forgot filter installation, I will not recomend this company
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Report | 3 years ago
I have used another air vent cleaning company so my experience with The Clear Air was HORRIBLE! They came in with a vacuum hose the size of approximate 4 inches in diameter, then proceeded to remove most of my vent covers (they did not remove all of them), vacuum the covers and replace them. If any vacuuming of the vent itself was done, it was just in the opening area. None of the tunnels of the vent were cleaned. Then Leo picks up a conversation with me about paying an extra $99 to have the vents cleaned (as in the way I expected them to be cleaned for the Groupon discount!). They left without cleaning all of my vents, which was fine with me. I consider it money lost.
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From Our Editors

In its quest to keep household air dust-free, Clean Air’s team of technicians tracks the airborne particles to their gathering places—ducts, vents, and carpeting. The team uses a combination of industrial vacuuming equipment and nontoxic chemical cleaners to root out a host of allergens, including mold, pet dander, and bacteria.

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