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W Day Spa

751 Rockville Pike, Rockville, MD 20852 Directions
Today 10:00 AM - 9:00 PM All Hours
+12406408888

Offers (2)

Tips

Report | 12 days ago
Ellen was amazing, so happy I found her.
Report | 12 days ago
Well I enjoyed the massage; she was very thorough, did my whole body, added the hot stones & towels. So why the 3 stars? After the massage, while I walked to the exit, she comes out of nowhere & says “How are you going to pay me my tip?” 😕 Tipping should be my choice at the end of the day. I shouldn’t be pressured to tip; so expect that everyone.
Report | 14 days ago
Ellen you did a great job on my back thanks very much 👍🏽
Report | 14 days ago
Excellent service, full time (I check this). The lady listened to my request regarding oil and level of pressure. Strong as needed. I will certainly continue coming. Plus the price can’t be beaten.
Report | 18 days ago
This was the worst massage of my life. The ambience was also terrible (distractions, noise from other staff, constant interruptions, temperature was very stuffy, etc). It went down hill right from the start when I asked the masseuse not to use oil nor lotion. You would think I was asking them to sever one of their limbs. It literally caused chaos in the office. Eventually the owner came over to explain that lotion use is necessary to make it easier on the masseuse to perform the massage with less effort. That dispels the myth that it is meant for the comfort of the customer. She offered to have two different staff switch up at the half way mark of a 90 min massage, so they wouldn’t wear out their hands. In response I stated that a little lotion would be ok if I could keep the same individual masseuse. Within moments, my request was thrown out the window. The clearly amateur masseuse that began my massage loaded gobs and gobs of lotion all over my body literally from head to toe. Rather than performing a proper massage with deep tissue kneading and acupressure as per my purchase, she simply rubbed my body down from top to bottom. This was not a massage, it was a basic rub down with no pressure. Surprise! She then walked out at the 15 min mark, and an alternate masseuse came in. This alternating took place throughout the entire session. Both of them were awful. Even after I requested more pressure, they just pushed down with a tad more amount of negligible pressure. They yanked, tugged, pushed, and shook me. Yet still no actual massage, least of all a deep tissue one. The kicker was toward the end when she decided to pull the back of my head/neck with such extreme force, I thought my neck was gonna be broken. The back of my head/neck is the most sensitive area of my body and I found it odd they focused their attention on that (of all things) as opposed to the other areas that really needed the attention. They also used a scolding hot sandpaper-like cloth to wipe me down to which I promptly recoiled. To make an already bad experience truly terrible, their constant interruptions cost me at least 10 minutes plus they ended early at least 5 to 10 mins. Which means my 90 mins service was whittled down to about a little over an hour. Needless to say I suffered severe headaches all weekend long in addition to my whole body being more sore than a typical workout. Which means I ended up worse off than where I started. I cancelled my second voucher and I will never return to this facility again.
Report | 25 days ago
Good service!
Report | a month ago
Clean/Needs wrk in cs dept. Upon calling for my appointment, the first thing asked was “How are you paying?” They never once asked my name or contact information, not even once I had arrived. They never asked me about my areas of trouble like most massage places. Throughout my session the masseuse kept walking in/out the rm talking w/others (leaving the door ajar). Her ph was dinging. Won’t retur
Report | a month ago
It was very good,I just won’t give 5 stars because she finished 10 minutes earlier,but I had a good experience
Report | a month ago
Great service, friendly staff and great technique! I would definitely use their services again. Thanks!
Report | a month ago
Good value and the therapist was good. Used a lot of hot stones to alleviate my knots. The reason for 4 stars instead of 5 is because of the ambience. Don’t know if it’s a one time issue but other workers there were loud and i could hear them talking most of the 90 minutes while there. Also i didn’t like the fact that they use a paper towel on the face cushion, indicating reuse between clients.

From Our Editors

What services does your business offer and what makes your business stand out from the competition?
Our staff is professional and friendly and highly experienced in the technique of acupressure .

What was the inspiration to start or run this business?
We are professionally trained with many years of experience.

What do you love most about your job?
We love our work and love our customers.

What is the best reaction you've ever gotten from a customer?
The best feedback is when our customers refer their friends and family.

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W Day Spa

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10:00 AM - 9:00 PM
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