Pappy's Pet Lodge

Pet
471 National Dr, Rockwall, TX 75032 471 National Dr, Rockwall Directions
+19727225575
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80% of 5 customers recommended

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Report | 3 years ago
Great place!
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Report | 4 years ago
I took my pitbull to the Ohio/Hillcrest location in Plano, Dec 2012. The staff appeared to be kind. They recongized me when I called to check on my pup. They called me to advise she experienced stress while in their care and they were treating her for this. Based on her level of stress I shorten her stay. I appreciated that I could use the balance left of the groupon for my next visit (which) in this case happened to be booked for 2 days following for a business trip. What I did not like was that while in their care - she hurt her tail on something - this was not brought to my attention when I picked her up. Upon my return, before my business trip and $86.00 later @ the Vet. Her tail was wrapped and a cone was placed on her head. My vet says these types of injuries on the end of tail - take a long time to heal and can be very serious. They are typical for happy dogs that are confirmed to kennels which i was not aware As a company that boards all types of breeds including other Pitbulls - I feel they should have been more proactive or been more observant of these types of injuries and maybe wrapped her tail for preventative measures. You ask , why did I return to use the balance of the groupon ? Due to her injury. I almost didnt return - but so close to christmas - I felt I might not be able to book her elsewhere and I didnt have another option at the time.
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From Our Editors

Guests turn in for the night to recline in plush beds as they listen to soft music and enjoy meals delivered by attentive staff members. Rather than venturing out in the morning to shop and sightsee, however, these lodgers would rather spend some quality time with a chew toy. When away from home, pet guests at Pappy's Pet Lodge lie in the lap of luxury with amenities typically found in four-star human resorts. Orthopedic, chew-proof Kuranda pet beds cosset pups while they rest from the day's three walks and bounty of play time with similar-sized dogs. Experienced trainers also lead classes that help banish bad behaviors, from chewing on the couch and barking excessively to borrowing the car without asking.

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