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Twin City Carpet Cleaning

within metro area, Saint Paul, MN 00000 within metro area, Saint Paul Directions

Twin City Carpet Cleaning in Saint Paul is ready to help! Ready for this season's heat wave or big chill? Get your A/C and heating systems check today with Twin City Carpet Cleaning.

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Verified
Report | 4 years ago
First of all, I was scheduled between 10-1:00, the van didn't show up until 5:00, with no business on the side of the van and when I went up to it the two guys asked if I was waiting for a plumber, no apology for being extremely late. The quoting guy measured the area by stepping foot to foot asked if I thought $350 was too much and then said nah it's only $149.95, Groupon included. I was so shocked by their attitude and cockiness but I let them continue. When I went to sign the estimate the company name on top was J&J Carpet & Upholstery, when I asked why the guy said it was the same company, the two guys were in and out in 15min. And I still have a stain. I would never recommend either of
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Report | 5 years ago
I would never use Twin City Steam Clean again. This company is too small and too disorganized to be on Groupon. His customer service was non-existent. He was confused about the details of the job. He sent a second contractor to do the job (Go Clean, Scott Pietz). The second contractor was equally bad. He arrived late and he didn't finish the job on the first day. He tried to send in a third contractor to finish the job but that guy was a no show. After another failed appointment, Scott Pietz came back and finished the job. I was overcharged in my opinion. Scott Pietz admitted that he wanted the check made out to him so he could cash it without depositing it in his bank account. Never again!
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