ESCO Home Services

Electrician
Redeem From Home, Salt Lake City, UT 84115 Redeem From Home, Salt Lake City Directions
Today 12:00 AM - 11:59 PM Open All Hours
+18884852998
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90% of 20 customers recommended

ESCO Home Services in Salt Lake City is ready to help! Make sure your heating system and A/C are ready to go this season with an inspection from ESCO Home Services.

Deals (3)

About this Business

  • Hours
    Sun-Sat
    12:00 AM - 11:59 PM

Tips

250
9 Tips
Verified
Report | 7 months ago
The guy who came wasted about 30 minutes of my time with some laminated flipbook, telling me all about the history of the company, despite my trying to usher him to start working. Then at the same time, he tried to upsell me to their yearly club which I had previously told the woman on the phone I wasn't interested in. He did the inspection and INSISTED that I be present for about half of it (I work from home and this was a terrible inconvenience and I would never have hired this company if I'd have known that I was going to be required to stand at my air conditioning unit while he made repairs and told me information I will never retain or understand). He then came into my home to talk to me about what he saw when he was doing the inspection and AGAIN (!!!!!!) tried to upsell me on the package pricing and I cut him off and said I was not interested and he said, "You just cut me off and won't ever heard me out. Seriously?" There was a repair that did need to be done but I told him no because I was angry and he got agitated but eventually freaking left. He was for the most part professional, but wasting my time with unnecessary things and also repeatedly trying to shove a package I did not want to purchase down my throat really put me off this company. I'll never use them again. I need my furnace inspection and tuneup done and now I'm just paying full price somewhere that I know won't waste my time or try to force me to buy my club pricing packages.
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Report | 8 months ago
They called to say they could come early, which was great. However, upon arrival, instead of getting down to business, the technician INSISTED on going through a massive laminated book to tell me all about the company and then of course to try to upsell me on their club, which I had already told their receptionist I wasn't interested in when she spent 10 minutes on the phone trying to upsell me. He then told me I had to come outside with him to look at my air conditioner so I could see what he was doing. I work from home and had a client in my home at the time and it was VERY inconvenient. I wouldn't have used their services if I had known they were going to waste so much of my time telling me about their history of commercial services and making me watch them work. You're professionals, do your job. He then came into my home after to tell me about what he had seen and AGAIN tried to upsell me on their club package; there was something that arguably needed to be fixed at that time but because he had wasted so much of my time and had ignored my already clear decision not to join their club, I cut him off, told him I don't want the club and that I wasn't going to have him fix the problem. I will call real professionals who aren't just out to pressure customers into buying "club" packages or feigning the creation of some friendship with a laminated book. When I call a professional, I expect them to come into my home, do the job, tell me if there's a problem and get out of my house...as quickly and as cleanly as possible. Not waste my time. You want to build a relationship with me? Build it over time. Not with some stupid book. I was also infuriated because he could plainly see I had a client in my home office having a meeting and he continued to waste my time anyway. The only good thing I can say for that tech is that he wore shoe socks so he wouldn't track stuff into my clean home and did wear bibs when he crawled under my house. But I will never call ESCO again. I just don't have time to babysit the technician or to be cornered into buying something I don't want. You want me to buy extra services from you? Prove you can do the ones I asked you for in the first place and let me decide if I want you to be around for the long haul. The fact that they tried to upsell me THREE times before even really finishing the job they came to do tells me that they are NOT a company I want in my life.
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Report | a year ago
Service guy was on time, personable, quick, I would be glad to have ESCO return next year.
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Report | a year ago
Superb service! I recommend them to anyone and everyone. Tim is who came out and he made a big difference in the service.
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Report | a year ago
Our service rep gave us the most comprehensive furnace tune up ever. He spent a lot of time explaining things to us. We ended up buying the year maintenance plan because we were so impressed with their service.
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Report | a year ago
They were very friendly and knew what they were talking about. I would use them again. Very satisfied and highly recommend.
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Report | a year ago
Tech was very thorough and knowledgeable.
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Report | a year ago
They don't replace Hepa filters so have one on hand
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Report | 4 years ago
They were very good, thorough and professional.
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From Our Editors

ESCO Home Services’ technicians ensure that each house they visit remains warm in winter, airy in the summer, and energy efficient all year long. Certified professionals handle HVAC queries and repairs, as well as installation and tune-ups of existing air conditioners. Electricians update lighting and wiring in homes, and plumbers offer area-specific services such as thawing pipes or setting clocks for Mountain Standard Time. ESCO technicians can also create more energy-efficient environments through high-tech assessments and remodels.

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ESCO Home Services

Sun-Sat
12:00 AM - 11:59 PM
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