Liberty Limousine Service

Taxi
681 4th Avenue, San Bruno, CA 94066 681 4th Avenue, San Bruno Directions
+18004200490
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59% of 101 customers recommended

Tips

250
60 Tips
Verified
Report | 4 years ago
slow response to scheduling requests, and then informed that there was a "mandatory" $20 due at time of service for tip and airport fees. the airport fees i understand, but tips are for good service. they are not mandatory. i always tip - but based on their slow response, unfriendly schedulers/operators, and dishonest attitude about gratuitities i will never use this vendor again.
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Report | 4 years ago
after paying for the groupon, driver stated i owed $20 for airport fee and showed me a text on his phone from his manager that he needed to get $20 from me. in the groupon deal it stated the airport fee was $4.65. i felt so wrongfully taken advantage of by requesting $20 and would not recommend using liberty limousne service to any one traveling to san francisco!
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Report | 4 years ago
Pickup from airport needs to be quicker and simpler, we had to call and get into a 10 minute discussion before they would send someone to pick us up which took another 20 minutes, all these after waiting for our luggage to be picked up and waiting at the outside cold.
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Report | 4 years ago
Excellent service. Will use them in the future.
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Report | 4 years ago
I would not recommend Liberty Limousine because the driver did not pick us up. We waited several minutes before calling the main number and spoke with the owner (I'm guessing). After being 35 min late, and with several calls in between, the driver was very rude on the phone when we called to ask where he was, which was in the wrong location. Liberty was rude and unprofessional when they messed up.
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Report | 4 years ago
Extremely unprofessional. Shady service. Staff rude and unhelpful. I even filed a complaint against them with the Better Business Bureau. Judging from yelp.com, it seems many of their clients were not satisfied.
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Report | 4 years ago
Groupon had two different limousine groupin specials. I called one service to confirm they had availability before I purchased the groupon. By the time I purchased the groping it was a new car service company up. When they picked me up the other car service offered to drop us off a few blocks away free of charge so liberty could pick us up. The driver at liberty refused saying we had to come to him. I don't know if I will ever buy a groupon again let alone use liberty car service. The driver was so rude
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Report | 4 years ago
After he dropped us off he charged my card an additional $60.00 that was not agreed to. They have not returned my calls to issue a refund or explanation
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Report | 4 years ago
This was NOT a "deal" ... especially after the drivers demanded and additional $20 each way for the airport service charge AND a tip. Car services usually have a gratuity built into the fare and then any additional is at the discretion of the client. We were asked UP FRONT for the gratuity and even asked if we needed to stop by an ATM. Look online or ask the hotel concierge. This was NOT a deal. :(
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Report | 4 years ago
Looking on line, this groupin was not a great deal...
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From Our Editors

Liberty Limousine Service’s drivers safely and comfortably transport passengers throughout the San Francisco and Napa Valley areas inside sleek stretch limos, Lincoln Town Cars, GMC SUVs, and other late-model luxury vehicles. Customers can easily schedule pickups online, with drivers arriving promptly at the appointed time. Spacious backseats hold individuals or small groups as they zip to and from airports, arrive in style at special events, take scenic tours, or repeatedly open and close their window by pressing the enchanted button located on the door.

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Liberty Limousine Service

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