Organic Carpet Cleaning

Cleaning Service
301 West Broadway, San Diego, CA 92101 301 West Broadway, San Diego Directions
+16195003161
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48% of 23 customers recommended

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11 Tips
Verified
Report | 3 years ago
I understand there's always an attempt to upsell. These guys refused to do any work until I agreed to a minimal increase.
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Report | 3 years ago
Groupon expired because we couldn't get a hold of the company. Once Groupon was able to get a hold of them, they called, when we tried to call back, there was no answer, no way of leaving a voicemail.
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Report | 3 years ago
Terrible experience they tried to up sell and I didn't agree to their price to do the job "right" and they walked out on me and didn't honor the Groupon after I had moved much of the furniture so they could get in and clean the carpets Stay away!!!
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Report | 3 years ago
The Groupon says steam CLEANING When the tech showed up he informed me that it did not include soap or cleaning solution of any kind So, how does that CLEAN? In order to CLEAN it was going to be and extra $160, which includes pre-treatment, CLEANING SOLUTION, and Scotchguard How about just adding SOAP? He tried to tell me that it is in the fine print on the Groupon offer, but then I read it to him Nope, not there This was a bait and switch trap all the way Stay away from their Groupon!!
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Report | 3 years ago
not much noticeable change, its like nothing was done and I paid over 100 dollars extra (beside the Groupon), I won't use them again nor do I re-comend them
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Report | 3 years ago
Service man told me to wash the pillows for my sofa and love seat (both sofa and love seat are pillow backs) in my washing machine rather than him cleaning them. Also, the Groupon didn't mention that the offer was not for a truck-mount cleaning, rather it was for a machine cleaning.
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Report | 3 years ago
The technicians pressured me into upgrading my service and spending more money, which would have been fine except my carpets came out terrible. None of the stains came out. Plus the solution left a terrible chemical smell in the house for a few days. The guys took a ridiculous amount of time to get the job done and spent most of the time at my house on the phone. Very unprofessional. Waste of money. I'm really disappointed because I was looking for a new company I could rely on in the future.
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Report | 3 years ago
They never answer the phone and take forever to call back. Flaked on the first appointment because they wouldn't take my groupon number over the phone. And charged me $100 extra for the "deep clean" but it didn't do anything. And they told me that I had to get it because the carpet was a few years old and regular steam cleaning doesn't work on it and some stains. That doesn't even make sense...who gets a brand new carpet cleaned? And please just be honest up front and offer a service and honor that. People don't get their carpet cleaned because it's already clean. Don't come to my house and tell me you need $300 more and then haggle down to $100. Just do the job and be done, easy enough. If that service is $200 all inclusive, then so be it.
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Report | 3 years ago
When they arrived they indicated steam cleaning will not work and wanted $109 more to do three rooms, hall and stairs where included.
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Report | 3 years ago
A little expensive and upsoldme for the deep shampoo but great customer service, hard worker, and good attitude!
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From Our Editors

What services does your business offer and what makes your business stand out from the competition?
We use all organic solution to provide and Eco-friendly and harmless product to keep your pets and children safe

What was the inspiration to start or run this business?
To monopolize my business in the San Diego area

What do you love most about your job?
The smile on the customers faces when they see the final outcome of our service provided

What is the best reaction you've ever gotten from a customer?
Thank you Organic Carpet Cleaning SD for taking care of my carpet. I never imagined it would come out this clean!

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Organic Carpet Cleaning

Groupon has verified that the customer actually visited Organic Carpet Cleaning.