The lady at the Membership/Customer Service area was rude and disrespectful at the Sams Club at the 2537 S Saunders Raleigh NC location. She was of no help and the man that was there as well was rude. I really feel like I want a refund on my memebership. If that’s how you treat people than that’s how you will treat me being a memeber at this location. The lady was talking to other staff about me like I could not here her that I needed to complete an additional step. Instead she could have assist me but she did not. Only two ladies were professional that had to come and assist the rude lady. What the lady and man did not know that I have a close family memeber that works at your corporate office. Be careful how you treat people you never know who you are talking to. Unacceptable!!!!!