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415 Sf Official Star Smog Check

2399 Market Street, San Francisco, CA 94114 Directions
Today 11:30 AM - 4:00 PM All Hours
+14158617664

Offers (3)

Tips

Report | 3 years ago
Great service, very accommodating
Report | 3 years ago
Bill was extremely helpful and approachable. He did his job quickly and efficiently and was very kind. Thanks Bill!
Report | 3 years ago
DON'T GO HERE--ESPECIALLY IF YOU HAVE AN SUV, TRUCK OR VAN. The fine print states that they charge extra for these types of vehicles. I own an SUV and I didn't think twice about it because I've always been charged a little extra. However when I went to pay, he said that I needed to pay $45 out-of-pocket (excluding the Groupon). So in total it would be $74 ($29 that I paid for the Groupon + $45). I disputed this and he explained that if I didn't use the Groupon I would need to pay $55 total. So NOT using the Groupon would have been cheaper. This didn't make sense to me so I kept disputing it and he kept on throwing out different prices until finally he agreed that I could use the Groupon and pay $25 out-of-pocket. I also tried calling earlier in the week to make an appointment and he told me that I don't need one. Therefore I showed up and he said that he couldn't smog my car unless I had an appointment (what??) I explained that he told me I didn't need one and he begrudgingly squeezed me in. It took him an hour to do the smog check. He claimed to be the new guy and didn't know what was going on and kept on blaming Groupon for the price dispute like it's out of his control (even though he's the one who put it on here). Not an enjoyable experience. Don't go here.
Report | 3 years ago
I used this place before. It was no wait and good service so I decided to use this one again. Unfortunately, the ownership has been changed. When I bought Groupon and called for an appointment, the person who is now the owner or manager saying there's no appointment for people who bought with Groupon.So I had to wait for many weeks until you finally booked my appointment. When I arrived there at the arrange time I still had to wait for one hour. I had waited until all the people who did not purchase Groupon had a smog check first, before I got my car smog checked. Urge Groupon check this place first, before advertised for this place.
Report | 3 years ago
Groupon advertised smog check cost as $24 for an $80 service, but did indicate SUV or van may cost more, so check with vendor. I checked vendor website and it indicated that a smog check was $29.99 and no extra fee for SUVs or vans. So, I made my appt with the the vendor. When I arrived, he said that I would need to pay an extra $69 for an SUV as I only paid for the normal sized car smog check. I told him his site said $29.99 and no extra for SUVs. He said that was an old ad. Well, it's still on his site. Since I took off from work to get this done and needed ASAP for my DMV registration appt, I gave in and had it done. My car is a 2018 vehicle, so he only had to hook up the computer and it was cleared (I had to get done as I brought the car in from out of state). Groupon was nice and gave me credit for this when I complained. I called a few days later and asked how much he charged for an SUV smog check; he said $139.95 but had a special for $39.95. What??? In the first place, if I paid $24 for an $80 service, and the cost was $139.95, I would only need to pay an additional $59, not $69, and why should I have to pay more than what his special was? After I paid, he then writes "$49.95" on a business card and says this is a current special with no expiration date for the next time I need a smog check. Very confusing and upsetting. Make sure you clarify the price before you purchase a Groupon from this company.
Report | 3 years ago
I arrived 15 minutes before my appointment and was told to leave and come back in 15 minutes. I came back then was ignored for 20 minutes. Then what should have taken no more than half an hour took over an hour. He was very rude the entire time. I was disappointed with the whole process. I have had many smog checks through my life and have never been treated so poorly.
Report | 3 years ago
Fast song professional
Report | 3 years ago
I was charged an extra $15 by the technician and Groupon never mentioned about additional fees.
Report | 3 years ago
If you have a groupon, they turn you away and make you come back in 2-3 weeks. Still need to pay around $14 extra in addition to the groupon.
Report | 3 years ago
treated like minority customer when used groupon

From Our Editors

What services does your business offer and what makes your business stand out from the competition?
We are Star Certified Smog Check Station. We don't do any repair. So there is no conflict of interest. We are licensed to perform any type of Smog Check. Such as Star, change of ownership, out of the state, etc.

What facilities or services do you provide for customers while they wait?
We are located at Chevron gas Station. Corner of Market Street and Castro Street.

What was the inspiration to start or run this business?
Quick and efficient service smog check.

What do you love most about your job?
Happy people.

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415 Sf Official Star Smog Check

Sun
Closed
Mon-Fri
11:30 AM - 4:00 PM
Sat
Closed
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