Cups and Cakes Bakery

Grocery & Market
451 9th St., San Francisco, CA 94103 451 9th St., San Francisco Directions
Closed Today Closed All Hours
+14154372877
Be the first to recommend this place!
72% of 64 customers recommended

Cups and Cakes Bakery knows how to keep the puffs and pastries coming out fresh — this San Francisco bakery brings in some of the best reviews in the business.

About this Business

  • Cuisine
    Bakery, Ice Cream, Pastries, Cafe
  • Price
    <$15
  • Hours
    Sun-Mon
    Closed
    Tue-Fri
    10:00 AM - 6:30 PM
    Sat
    12:00 PM - 7:00 PM
  • Cuisine
    Bakery, Ice Cream, Pastries, Cafe
  • Show More
  • Attire
    Casual
  • Parking
    Street
  • Delivery
    Yes
  • Takeout
    Yes
  • Reservations
    Yes
  • Show Less

Tips

250
26 Tips
Verified
Report | a year ago
Great customer service
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Verified
Report | 2 years ago
Very mediocre cupcakes, nothing special. I won't be back
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Verified
Report | 2 years ago
Poor customer service. When we were waiting, the little waiting area was full. Only one guy was behind the counter. Then a girl came in that apparently worked there but disregarded the customers there and didn't wait us. She evidently didn't start her shift yet so she wasn't going to address the numerous customers there. She pulled out her sandwich and sat at the counter getting ready to eat it. If I were her, I would have waited on the customers to get them served and out the door then I would have eaten my sandwich. Then I asked her to get both my groupon orders right then instead of just one order. She was not helpful, had a bad attitude, she said she was on break and wanted to eat her sandwich, sat there and ate her sandwich as she was talking to me and did not leave a good impression with me. I had 2 groupons and live in Oakland. I told her I wanted to pick up both of my groupons at the same time and she gave me a hard time. It makes no sense that she wanted me to come back the next day to pick up cupcakes that she had sitting there in the display case, rule or no rule. She kept saying that it is the groupon rule. If she was interested in customer service, she would have been more accommodating. In the end, she rolled her eyes and told the guy to get me the cupcakes. When I left, I thanked her and she didn’t acknowledge me. I will not be coming back to this store. There’s plenty of other cupcakes shop around.
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Verified
Report | 2 years ago
Very bad service!!!!! Ordered 16 doezen cakes from them. They put 54 cupcakes in one box, same flavor, when we paid $10 extra for boxes, asked them put one doesen in each boxes. No smile, they don't care!!!! $38 a dozen cupcake, I expected better.
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Verified
Report | 2 years ago
If paying by credit card, the iPad asks for tip percentage. I was caught off guard and probably tipped way more than I should of. The next time I would select no tip and put some money in the tip jar which seems more in line with services offered.
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Verified
Report | 3 years ago
I've been here a number of times, as I live in the neighborhood. The quality is only matched by the service. Strongly recommended!
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Verified
Report | 3 years ago
Still kind of expensive, but cupcakes were decent. Worth it I think with the Groupon, but not without.
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Verified
Report | 3 years ago
ordering process is very easy (online or phone) and the staff are super friendly~ never had a bad experience there :)
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Verified
Report | 3 years ago
Cake a little dry
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Verified
Report | 3 years ago
Girls were very rude. Insisted on the Groupon voucher number being 8 digits instead of the 7 digits that were provided on the voucher. Depressing, unwelcoming atmosphere.
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From Our Editors

Cups and Cakes Bakery's baked goods are sure to please every palate, as this San Francisco hot spot has received positive attention from top-notch ratings. The comforting sweets and decadent indulgences here really hit the spot.

Parking is accessible and not far from the bakery. Cups and Cakes Bakery provides ample space for bikers to store their bikes.

Prices are rock bottom at Cups and Cakes Bakery, so load up on snacks and treats. Isn't it time you stopped by the definitive bakery in town at Cups and Cakes Bakery?

Explore Nearby
Cups and Cakes Bakery

Sun-Mon
Closed
Tue-Fri
10:00 AM - 6:30 PM
Sat
12:00 PM - 7:00 PM
Groupon has verified that the customer actually visited Cups and Cakes Bakery.