Salon
1878 Union St., San Francisco, CA 94123 1878 Union St., San Francisco Directions
Today 10:00 AM - 8:00 PM Closed All Hours
+14155637300
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89% of 291 customers recommended

LaserAway in San Francisco offers a wide range of cosmetic procedures to enhance your beauty. Looking for top hair removal services? Try one of the many services this establishment has to offer, such as laser hair removal.

About this Business

  • Hours
    Sun-Sat
    10:00 AM - 8:00 PM

Tips

250
51 Tips
Verified
Report | 2 months ago
The service is good and all the nurse practitioners are lovely but it is impossible to schedule appointments with them. They will cancel your appointment if you are 5 minutes late and reschedule you for months out. They are not at all accommodating in this regard- even doctors offices give you a 15 minute grace period but they won't. All scheduling is on their terms and they are not very considerate of their clients schedules. I left them a review on Yelp after multiple late scheduling incidents and they contacted me to discuss my review and I gladly gave them my number and asked them to call me thinking they may want to fix the situation and they never contacted me again. I followed up to see if they wanted to discuss my bad customer service experience as I wanted to give them the benefit of the doubt and they ignored my email and never responded. They obviously do not want to fix the problem. Disappointing as I was happy with their service until recently. I don't know if they are so difficult to schedule because I have a groupon so am low priority or if they just consistently overbook themselves. For a place that offers treatments that are time sensitive this seems to be the biggest negative for clients.
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Report | 3 months ago
Very good. Just a little expensive. Everything else is definitely 5 stars! Everyone is very nice and professional and very helpful
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Report | 3 months ago
I love that SF has multiple locations to make it convenient for so many people. The appointments are very fast and the staff is always making sure you are comfortable. I saw amazing results after my first session (probably a 50%+ hair loss) which thrilled me!
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Report | 6 months ago
I like the place very clean and the service was good. I just think they do the bait and switch on people. I would be really clear in the details prior to buying again from them.
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Report | 6 months ago
The procedure goes fast & smoothly, no waiting.
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Report | 6 months ago
SF from home for a mandatory consult which is 45 min each way,paid toll,and parking and got to office on time. I was welcomed by the receptionist. He took me to hallway with couch outside of a room. He told me my Groupon only covered really small area. I have to pay for more appts..He said fill out online registration on iPad and left me 10min.. he then said I done.. no one saw me? Half day gone??
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Report | a year ago
I can't speak on behalf of other LaserAway clinics than Burlingame, however that experience was a nightmare. I never got my treatments and the service is rude and inflexible.
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Report | a year ago
Great customer service, very friendly staff.
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Report | a year ago
Prompt, courteous, effective.
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Report | 2 years ago
Hard to get an appt and they say they'll do the first treatment after consultation but then you get there and just because you dont want to pay more for other services they'll make you come back... Classic bait and switch.
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From Our Editors

San Francisco's LaserAway offers a wide range of cosmetic procedures to enhance your beauty. For your hair removal needs, head to LaserAway for quick and painless services. To ensure timely and professional beauty services for every guest, this clinic enforces an appointment-only policy. If you're short on cash, take care of business with one of many major credit cards. LaserAway's customers can score a street parking spot just a short walk away. When those pesky hairs return, head to LaserAway for a quick fix.

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LaserAway

This is one of the most popular merchants on Groupon and is highly recommended by customers
Sun-Sat
10:00 AM - 8:00 PM
Groupon has verified that the customer actually visited LaserAway.