University of Phoenix

Class
1 Front St, San Francisco, CA 94111 1 Front St, San Francisco Directions
+18002662107
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0% of 9 customers recommended

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6 Tips
Verified
Report | 4 years ago
They change the date, time and were late. Horrible service
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Report | 5 years ago
I would never use Universal Maintenance Co again. When you call them, you get a recording and cannot talk to a real person. They ignored my Groupon and charged me full price for the services. In the dispute with the credit card company they pretended that they did not know I had a Groupon. They did know about the Groupon because when I scheduled the appointment they said they needed my credit card number ALTHOUGH I had a Groupon (This turned out to be so that they could rip me off). I also showed them the Groupon when they came to the house.
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Report | 5 years ago
One of their contractors harrassed and threatened me via phone months after my service. I will NEVER use them again.
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Report | 6 years ago
It was the worst cleaning job I have ever had. Not worth one penny. I had to reclean the place. Also the cleaner only cleaned three out of seven rooms in three hours. I will never use this service again and I will not recommend it either.
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Report | 6 years ago
They were unprofessional in their customer service. We asked the house cleaner about the 3 hours limit and she simply said talk to the company without stating whether there would be an additional charge. We tried calling the company but no one answers at their number. For the rate charged, 3 hours for 1 person was not a great deal but a standard rate in this area.
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Verified
Report | 6 years ago
This company was very rude to me and did not show up for the appointment we made. They advertise that they do residential cleaning, but I think they are only interested in large commercial contracts where they don't have to keep appointments on a schedule. They claim that they need a two hour window to show up for their jobs.
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