I would encourage everyone to ask about the total payment in addition to the groupon prior to getting services, otherwise you might feel shocked to be charge for more.
I purchased this groupon deal for haircut, style and all over color package. The positive sides are that Margo was really responsive with texts and we scheduled a time with no problem. When we arrived, she was pleasant to talk to and friendly. My mother looked great after, however, it wasn't what we were asking for.
We went there expecting the all over color and hair cut, which were included in the groupon. My mother wanted blond hair color, but she did have thick and black hair to start with. Margo told me that my mother's hair was too hard to achieve the blonde effect, which I could understand. Then Margo showed me some lighter black hair which she said my mom could achieve. Then I asked her if it is possible for my mother to get a blonder hair in one session. She first said that it would be $25 dollar extra to bleach the hair. Then i said it would be fine if she could achieve the blonder hair color effect. Then Margo shaked her head and said it won't be possible. Then I told her we don't want to do the bleach with the $25 bucks anymore.
Margo dyed my mother's hair, which turned out to be dark with hint of red, which was very subtle(I mean you get what you paid for, so it was okay for me in the begining). She did not dyed the full head, but just hair above the shoulder(Again, in my head, I just told myself that you got what you paid for). My mom asked Margo to thin out my mom's hair, and I told Margo multiple times, that was my mother's requests. However, she just trimmed the split ends that was it.
At the end, she told me that I owe her $30 dollar and tips. I was shock, and it was pretty embrassing because it happened right in front of a group of people. However, I got to advocate for myself, because we didn't ask for extra services beside what was being included in my purchases from groupon. She then said she did add some extra chemicals. When I thought back, she didn't even bleach my mom's hair, where is that extra cost come from? Again, without me agreeing to the extra service s and started to provide it and expecting a payment wouldn't that be kind of unfair? Plus, she said it was $25 dollar, but later on she told me that I owe her $30. At the end, because I didn't carry enough cash with me and she didn't take credit card, she just told me to give her what I have. So in addition to the groupon payment, I paid $38 dollar extra for the "extra service" and tips.
Honestly, this wasn't a pleasant experience for me...