Friendly and helpful clerk, timely oil change service.
I am giving them less than max rating because the supposedly included zillion point inspection report was missing some critical info - brake pad status - and the provided one was suspect: perfect everything on a 16 years old car last minimally serviced more than a year ago...
So my tire pressure was the prescribed value all this time without me even breathing near the tires?! C'mon...
Not a good experience won't go again
They are very efficient and a delight to have them service my car.
I was not aware that tax and disposal fees are extra?
Not a lot of flexibility with appointments. They do an inspection but don't review it with you. When I checked in the guy said the mechanic will rush because they close in an hour yet there was still a lot of customers there and they are the ones that scheduled me at 4.
They said they checked wiper , but it seems they didn't as I know it was broken, so I doubt if they did 23 point inspection properly
As mentioned in the Groupon, no Tire pressure check or Fluids were topped off
Good service, NEED to make an appointment.
Did not cover the filter our car takes, nor the full amount of oil??? Really??
Sam over the phone told me it would take 45 mins for the oil change. I arrived 5 mins later and he told me it would be 1 hr to 1.5 hrs. I advised him that my truck takes 5.5 qts and that I had a 1/2 qt on the floor board since their service with groupon only covered 5qts. He acknowledged. I told him I would be back in an hour. I returned in an hour and the truck was done. It was raining so I didn't inspect the work until I got home. I noticed the half qt of oil was still on the floorboard and still contained a half qt. I checked my oil level and found it a 1/2 qt low of the full mark. I also noticed a partial oil hand print on my right rear passenger door. Not exactly impressive for my first experience going there.
From Our Editors
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Meineke Car Care Center