Yesterday was my first visit to Body & Soul Spa. I purchased the Groupon for cut, highlight and style a few weeks ago. When I arrived, I learned that the spa had recently been purchased by new owners, but that they are honoring ALL previously purchased Groupons. I LOVE good customer service!!! Then, I was met by Daniel who proceeded to give me one of the best highlights I've had in about 3 years. The spa is still under a bit of mild construction, but will be absolutely beautiful when finished. I would highly recommend Body & Soul Spa. I'll be going back soon :)
I learned about Body & Soul Spa from Groupon. I am so glad I did!
The salon was locked when I arrived for my appointment. I was finally able to reach someone 10 minutes after the appointment time, and she said they were in the back. So, I had to drive back to the salon after leaving. My appointment took much longer than the allotted hour. The salon was dirty as if it had not bee cleaned or dusted in weeks. The stylist was very nice - that was the only positive thing about my experience.
Very gentle pleasant experience.
See customer service note of June 13, 2013. She died my hair Christmas red and then she called the hotline number how to fix it, she tried another dye and turned it copper orange. Then sent me home that way and stated she could not do anything else for me. I got it corrected by another hairdresser the next day for $100.
My hairdresser was attentive, talked to me about what I wanted from a haircut, and treated me with respect for my budget as well as my time.
To make an appt was a challenge, they never answer or return phone calls. Trying to make or change an appt online was a greater challange. I dread the next 5 sessions.
Although I am pleased with my cut and color there was barely a
conversation between myself and the hairdresser. Not even a have a mice weekend, lol. It
Lacks sense of professionalism with the employees.
Thank you! Your service was great and your staff very professional. It was the best massage and facial that I have had in a long time so very relaxing. I can highly recommend Body & Soul Spa. I will be back and will tell my friends and family what a wonderful experience I had at your spa.
From Our Editors
The aestheticians at Body & Soul Spa have demonstrated weight-loss techniques on the news for Good Morning Arizona and ABC and bring similar expertise to a full slate of beauty services as diverse as a private detective's collection of fake mustaches. The spa's repertoire includes six facials, seven types of massage, and waxing. For a longer escape from everyday stress, Body & Soul's spa packages combine soothing treatments in visits that can last up to 4.5 hours.
Body & Soul Spa