Report | 7 years ago
Had a 2 hour massage scheduled and paid for... Showed up 15 min prior to massage. Therapist called me 5 minutes before scheduled time and said she would be late by 15 min or so. No big deal... Showed up later and started the massage 25/30 minutes after scheduled start time. This was also not a problem until I realized that she ended the massage at the time it was scheduled to end instead of extending it by the 25/30 minutes that she was late for... Very disappointed especially because I had prepaid for it....
Was this helpful?