Best Tours (Seattle)

Sightseeing or Tour
200 University St, Seattle, WA 98101 200 University St, Seattle Directions
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12% of 17 customers recommended

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250
9 Tips
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Report | 9 months ago
Their website falsely claims that the tours happen rain or shine 90% of the time. They repeatedly cancelled the tour, not giving any notice until early on the morning of booking, then stopped giving the tours altogether, without notice to those of us who had paid for tours we now cannot take. Their customer service never replied to email. Total waste of money.
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Report | 11 months ago
Don't bother
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Report | 11 months ago
I didn't redeem my voucher, but they're telling me I did
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Report | 11 months ago
This was a terrible experience. I was rescheduled several times. On the actual day of tour, several of us where waiting - and we had gotten a confirmation that morning. Tour guide never showed. One person reached out and heard the tour guide had an emergency. I reached out and found out tour was permanently cancelled. I'm sure I won't get my money back since it was a Groupon.
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Report | 11 months ago
Cancelled, no reschedule options.
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Report | 11 months ago
They have canceled my tour twice now and the website states they are not booking tours in Seattle. I emailed them to get my money back and they have not responded.
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Report | 11 months ago
Best Tours is awful. They cancelled my tour 3 times so I had to keep rescheduling and then when they confirmed my tour today they didn't show up. If there was a negative star rating I would have picked that. It's such a scam. No response on email or text and when I called the recording said number not usable. I hope I can get my money back somehow. I bought the group for 2 person tours.
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Report | a year ago
I bought this coupon months in advance to use on a vacation trip to Seattle. The first tour I booked was cancelled. So, I booked during a different time. No problem- except the second tour was cancelled the day before we were supposed to take it. They offered me a coupon to use at a later date, which does me no good because they cancelled that too. Waste of money.
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Report | a year ago
It was only horrific because they cancelled the day before out tour.
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Best Tours (Seattle)

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