Quality Moves

Contractor
4022 Hawthorne Circle Apt 1, Smyrna, GA 30080 4022 Hawthorne Circle Apt 1, Smyrna Directions
+16782454611x1
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30% of 46 customers recommended

If "handy" is NOT your middle name, the professionals at Quality Moves are here to handle all your home projects and repairs in Smyrna.

Tips

250
38 Tips
Verified
Report | a year ago
Not a pleasant experience. There were many concerns in which I expressed to their management and no reply was given. I've used JB packing and Kleaning and they were impressive. Unlike Quality moves.
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Report | 2 years ago
The worst experience I ever had! They did not communicate all of the additional fees and they purposefully slowed around in order to run my bill up to over double what I paid for originally! I will never do this again.
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Report | 2 years ago
DO NOT HIRE THIS COMPANY! THEY DAMAGED MY DOOR AND MY SOFA! THE TRUCK THEY DRIVE HAS HOLES IN IT, THEY WRAPPED MY FURNITURE IN MY SHEETS AND THE MOVERS DID NOT COMPLETE MY MOVE. THEY HIRE ANYONE TO MOVE, NOT HIGHLY TRAINED. DO NOT CONSIDER!!!
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Report | 2 years ago
NOO!!!! I paid the $100 for the groupon, only to be charged an additional $550 at the location. Movers were extremely slow despite not wrapping furniture. It took 5 hours to move 11 pieces of furniture - no boxes - across the street!!!
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Report | 2 years ago
After a week of trying to contact someone, I've had nothing but unfilled promises of speaking with someone. My move was horrible: it took 5 hours to move 11 pieces of furniture - only 5 of which were actually brought inside the apartment. The moving truck was never moved because the move was in the same complex, yet I was charged for gas. Two items were left in the rain and are now damaged, and no invoice was offered after the movers unknowingly left the gate key and the wet entertainment center in the lobby of my building with my bed frame still outside in the rain. And for this I was charged and additional $550 after the groupon rate of two hours for $125. The movers took their time and were found on the phone hanging around the truck during the move. They eventually left six pieces of furniture in lobby for me to take upstairs. 5 hours for 11 pieces of furniture...
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Report | 2 years ago
I had to call them several times on the day of the move. They were supposed to arrive between 8 and 10AM. My calls just went to an answering machine so we just had to sit there waiting. We finally got a call at 11:45 saying they would be there in 30 minutes, but it was more than an hour before they arrived. The younger of the two movers was very slow and didn't really seem to feel any urgency about getting the job done. The older mad (in his late 50s early 60s) was a dynamo! He did most of the work, but at times was in such a hurry that he was not as careful as he should have been.
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Report | 2 years ago
horrible!!!! late! van had hole in ceiling so that rain got all over my furniture. they charge for time they drive, but their truck dosen't go over 30 miles per hour!!! NEVER USE AGAIN!!! only one guy works while the other (supervisor/money man) barely does anything!!! so your time increases!!!
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Report | 2 years ago
We had an appointment between 8 and 10 They did not arrive and did not call When I tried to call them I got a mailbox system They called at 10:49 and said they would be there in 30-45 minutes Again I didn't hear anything and finally reached them at 12:23 They said they were at the gate of the complex Of the two guys on the truck one (a man in his 50s?) worked like a Dynamo The other one did very little and worked slow The older guy kept complaining about him If there had been two guys like the older fellow, the move would have been accomplished in 2 hours, but instead it took nearly 3, and I had to pay for that extra hour I would not use them again
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Report | 2 years ago
Nothing was damaged but took long to move furniture
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Report | 2 years ago
Zero stars
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