Custom Stained Glass

Vision
14755 Northline Road, Southgate, MI 48195 14755 Northline Road, Southgate Directions
+17342811511
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60% of 20 customers recommended

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250
12 Tips
Verified
Report | 4 years ago
Yes, they were rude and didn't honor the Groupon even though it had not yet expired. They claimed the classes were full. Since the classes were full they should have offered additional options to fulfill the Groupon.
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Report | 4 years ago
majority in class thought we were doing the typical stained glass that comes to mind when that's not what it was-a little misleading and ended up a project that a preschooler could make-made the best of it but wouldn't do that again
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Report | 4 years ago
Custom Stained Glass advertised a stained glass class, inflated the value and cost of the class, and then actually offered a glue-some-glass class, and to use some of the actual colored glass, required you pay extra. In addition, although your website states a $10 re-booking fee, I witnessed poor customer service to a prospective class participant when you 1) stated she could stay for the class, but she'd have to pay a $20 re-booking fee, 2) made it seem like it was an extraordinary burden when my two friends used Groupon on-line, and 3) used at least 25 minutes of the class boring us with details of how you spent hours poring over the Groupon contract, that customers shouldn't be unhappy because the deadline is approaching and they can't get in, convincing us that we were getting a bargain because you were NOT going to let us work with stained glass, but rather with glue, and of your exploits in Vegas. Most businesses who participate in Groupon end up merely breaking even or even take a little loss for the advertising that participation awards them. You cleared at least a $15 PROFIT per student. You are a fraud.
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Report | 4 years ago
Thanks for the class. It was fun.
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Report | 4 years ago
I was disappointed with this Groupon. I thought I was going to learn the basics of making stained glass. Which I did not. Also the deal was $39 for a piece that was worth $140. I feel like the piece I did make which consisted of five pieces of glass glued to one another was worth only what I paid for the Groupon.
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Report | 4 years ago
Thank you ! I enjoyed taking the class assembling and taking my project home that day,learned alot about different glues.What a great gift giving Idea I got from this class!
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Report | 5 years ago
Excellent class!
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Report | 5 years ago
Wonderful products for sale and delightful class instruction. thoroughly enjoyable evening.
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Report | 5 years ago
The class was not really what I expected (we basically glued pretty glass pieces together -- I was expecting that we would be "leading" stained glass pieces together into a design) but it was informative and enjoyable none the less.
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Verified
Report | 5 years ago
The glass was very informative. You can tell the instructor wants to teach people the craft. Very hands on. The instructor also works one on one with each person. Will definately go back!
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