Had a really great time on board, would definitely recommend to others who are thinking of going.
Report|7 days ago
Nice boat ride, very friendly crew
Report|9 days ago
The captain was so warm and welcoming. I would certainly go again.
Report|12 days ago
I recommend it
I love it
Report|13 days ago
Pleasant 45 minute quick and easy boat ride. Very happy with experience. Parking is $5.00 Canadian per 30 minutes . We were charged by parking lot 15.00 for 90 minutes .
Report|14 days ago
During this difficult COVID time, it has not been easy to find good activities for the kids. I brought my kids to this cruise just before the Labour Day weekend and really enjoyed it. It is very obvious that they put a lot of works and thoughts into running their operations. Physical distancing measures were noted, with some bench chairs closed off by ropes. The passengers took their time boarding to ensure a safe and enjoyable voyage. They do not rush people. Captain Brian and his crew Kenny have been professional and entertaining. They even offered to take pictures for families at great scenic spots such as CN tower. I would highly recommended this sightseeing boat tour.
Report|16 days ago
We arrived to the boat for the 12.15 boat ride after we purchased the tickets from Groupon that morning. The options for purchasing the tickets were either Fri-Sun option and the 2nd option did not specify the days it was running so we assumed it was daily. When I asked the captain on the boat what time it was taking off he advised that there were no boats running that day and said that it runs only at weekends.
I explained that the Groupon voucher didn’t specifically state what days it runs so we assumed it was daily. He advised us that this was an error and since Covid, it wasn’t running on weekdays. Another family arrived for the same boat trip and had also bought Groupon tickets and assumed the was running.
The Captain advised that he would have to do maintenance on the boat however was willing to take out both families since we were there. He told us to return at 2pm and he would follow through on our purchase.
To say we were bold over was an understatement- the Captain Brian and Kenny the guide, went above and beyond to make sure we had a good experience- the error wasn’t theirs of course, it was a mistake by Groupon and the Captain of Ste Marie quickly rectified the issue, despite probably making a loss on the trip. He ensured we were happy, apologized for not wearing uniforms and ensured we got what we paid for. We will definitely be back again. I’ve never experienced such a GOOD example of customer service.
Highly recommend this boat trip.
Report|16 days ago
Very nice! Crew is accommodating and great customer service! Thank you guys!
Report|6 months ago
Wonderful way to spend a pre-covid day on the water.late review, my apologies. Weather was ideal,sunny,staff was great and informative.Took pics and videos of the island as well as our scenic skyline. Love those pictures to this day. Highly recommend
Report|2 years ago
The cruise was very relaxing and informative, the guides even took great pictures of us by the scenery and Toronto skyline. Overall was a great experience :)
Though the Toronto skyline is breathtaking with its architectural marvels poking up along the horizon, it’s hard to appreciate it when you’re in the middle of Downtown. Ste Marie 1 Cruise Lines helps you take a step back to enjoy the scenery with boat tours that float along the shore and into the Toronto Islands. During trips, participants spy up-close views of the CN Tower, Scotia Plaza, and First Canadian Place. While exploring the islands, you might encounter sweeping nature surrounding small residential communities and historic Gibraltar Point Lighthouse, which some say is haunted by a ghost that prank calls visitors from inside the building.