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The Den

Local Service
1960 Davenport Road, Toronto, ON M6N 1C2 1960 Davenport Road, Toronto Directions
Closed Today Closed All Hours
+16474797336

Deals (10)

About this Business

  • Hours
    Sun
    11:00 AM - 10:00 PM
    Mon
    Closed
    Tue-Sat
    11:00 AM - 10:00 PM

Tips

250
24 Tips
Verified
Report | a year ago
I do not usually write reviews, especially negative ones. I want to say that the ring I made on this master class has met my expectations, but at the same time I was very disappointed with the customer service of “The Dan”. After I booked and paid for my master class, it was rescheduled to the day that was not convenient for me. When the master class was over I left my ring to set the stone (they provide this kind of service for extra $$). After 3 weeks of silence, I was trying unsuccessfully to reach them over the phone for two weeks, I also left three voice messages asking to call me back, but they never returned my calls. My attempts to send emails were useless, I got auto-reply that they will contact me within 48 hours, but I was never contacted. I had no choice but to go there in person (it’s one hour drive for me) just to schedule the time to pick up my ring, since they couldn’t give the ring to me on my first visit. It took me 5 weeks since the master class to get my ring. I was planning to take another master class, but now don’t have any desire to repeat my experience. The disrespect and inconvenience after dealings with “The Dan” left me very disappointed and frustrated. I don’t think they can count on my recommendations to my friends.
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Report | a year ago
Amazing experience! Definitely suggest you try it.
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Report | a year ago
We arrived a bit late (my friends were coming from Montreal the same morning) the time on the website was showing 12h30 but the one on the email was saying 12h00 and to arrive 45 to 30 minutes in advance to do the registration and we were definitely late so we had to pay a fee. Apart from that, that was an amazing experience and my friends are still in awe.
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Report | 2 years ago
Great experience. Sam was very patient and catered to everyone's needs. Great value for a 6 hour workshop, with finished products to bring home!
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Report | 2 years ago
I took the band ring workshop. It was very boring. They literally hold your hand through soldering the ring. Workshop was 4 steps: measuring silver, cutting it, hammering it round and then having them solder it while they held my hands as if i was a child. Rip off for the price and they only communicate via email which got annoying. I could say more bit review length isn't long enough.
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Report | 2 years ago
Excellent experience. Great value
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Report | 2 years ago
It was an amazing experience. I highly recommend it for anyone. Sam was a great teacher.
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Report | 3 years ago
They cancelled my first appointment at the last minute saying there were not enough people in the class (there were 3 of us attending together) then the next time I had booked at a certain time and somehow the time I thought I had booked for got changed. I showed up at the appointed time to be told I was "late" and would have to reschedule meanwhile this particular class was running with only ONE PERSON IN IT! I will not be rescheduling a third time.
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Report | 3 years ago
Great experience and a unique afternoon. Staff were super knowledgable and helpful! I'll be coming back for sure!!
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Report | 3 years ago
Excellent! It was challenging but the owner and staff really take the time to help you. They are so encouraging and it was a lot of fun! I recommend it. I also liked how passionate they were about what they did. Worth it.
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From Our Editors

What services does your business offer and what makes your business stand out from the competition?

We offer the general public the opportunity to be a goldsmith for a day. We teach step by step, easy to follow workshops where you can design and make your own jewelry. It's about opening the doors to getting your ideas out of your head and into your hands in a unique experience like no other. We teach our participants how to look for quality in jewelry, home care and about the precious metal industry so they can become knowledgeable consumers while getting hands-on creatively. What makes us different then the few others who offer this kind of educational experience is we keep our class sizes small and have a full consultation with each participant before the workshop starts, so again it's the Den helping *their* designs come to life, not just skill learning.

What was the inspiration to start or run this business?

Kristin Calkins, the Den's founder and head goldsmith, believes in helping others see their potential in the creative fields. The Den started as a studio haven for practicing goldsmith students where all their tools were available for rental and materials to use at a wholesale cost. Any artist starting out knows how expensive the beginning of your journey is acquiring everything you need... the Den's intention was to support new artists grow. It also served as a space where smiths meet their clients in a professional manner. Those clients would fall in love with the space and the creative buzz and beg to be hands-on in the project. That excitement lite the fire that is now our primary focus; helping people with no previous experience get hands-on with their jewelry pieces in a whole new way to show and tell their story.

What do you love most about your job?

Seeing people's reaction when we can say: "Yes, you can." There's a whole new level of sentiment and love towards anything when it's born of your own creativity and hard work. We see people grow in confidence from just the start to end of a workshop, seeing what they can accomplish.

What is the best reaction you've ever gotten from a customer?

We've have people in happy tears more times then I can keep track of... but the best of what we do is said very well by a wedding client's recent testimonial: "Honestly the experience of making our rings together and bringing our ideas to a finished product was priceless. For me the experience of being creative with [my fiance] was far more than creating the rings it was knowing that I want to spend the rest of my life with him during every adventure possible. We had so much fun making our rings and when we saw the finished products we were so happy because it was everything we wanted and much more."

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The Den

Sun
11:00 AM - 10:00 PM
Mon
Closed
Tue-Sat
11:00 AM - 10:00 PM
Groupon has verified that the customer actually visited The Den.