Esthetics by Fay

733 Johnson Street, Victoria, BC V8W 0A4 733 Johnson Street, Victoria Directions
+12505077174
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73% of 274 customers recommended

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113 Tips
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Report | a year ago
Kind and wonderful woman!
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Report | a year ago
I found the experience to be a bit odd. Although I was advised by the company that I would be seeing a male practitioner, he was not introduced to me, he did not speak to me himself except to ask me to turn over and to say it was over. I would recommend having some communication between the practitioner and the client prior to the service beginning. It was not explained what a Swedish massage was either and I found that also confusing. I would not return because I felt the communication was very poor.
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Report | a year ago
I was disappointed with the massage because it was for from relaxing with the noisy fan, the continued interruption of the massage and the person who gave me a massage for the first half was not good at all.
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Report | a year ago
The massage was okay, but getting a time and date to get in was a problem. I had to wait for a month or take a cancelation. When I arrived, I was the only one there, not busy at all. The groupon was for 75 mins., they stopped after 65 mins and said "finished"
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Report | a year ago
The first time I arrived for the 75 min massage, she couldn't take me on time and therefore offered me a 60 min massage then with a credit for a waxing service later. I really wanted the full 75 min treatment, so I told her I would re-book. She told me to call to make a new booking but warned me they they were booking 6 weeks ahead. When I called in the new year, they were still fully booked, and my Groupon was expiring. They said they would call me when they had their Feb schedule available. As such, my Groupon expired, and I still don't have an appointment. Despite this, the lady I dealt with was polite and friendly, and the location seemed clean and quiet.
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Report | a year ago
I felt there was a lack of professionalism. No health history form/allergies. Massage was poor compared to most spas or therapists. Very disappointed. Staff was very friendly and did a good job at discribjng the treatment to be provided.
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Report | a year ago
They were great at rescheduling and finding a time that worked for me. Very understanding that I was unable to use the groupon within the time set and made accommodations for my situation. Excellent service in this regard
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Report | a year ago
If you prefer a masseuse, as I do, be sure to clarify when booking. I wound up with Ali, who was fine. I just prefer a woman's touch and a woman's conversation.
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Report | a year ago
Very professional and friendly service.
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Report | a year ago
Very nice relaxing massage.
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From Our Editors

At Esthetics by Fay, a team of aestheticians customizes skincare and spa services to deliver unique treatments for all skin types. Organic facials lift away old skin to reveal younger cells underneath, and threading or waxing services sculpt brows and smooth legs. During tinting treatments, a dose of colour adds more drama and definition to lashes than a Shakespearian spelling bee.

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Esthetics by Fay

This is one of the most popular merchants on Groupon and is highly recommended by customers
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